At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the Heartwood Collection, a vibrant and award-winning hospitality group.
- Benefits: Earn up to £13/hour, enjoy discounts, and access industry-leading training.
- Other info: Flexible hours, employee perks, and opportunities for progression.
- Why this job: Be part of a dynamic team in a relaxed atmosphere with great career growth.
- Qualifications: Great interpersonal skills and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Recruiting for February / March 2024
Up to £13 per hour. Packages are based on National Living Wage and TRONC.
Open days at The Premier Inn in Lichfield, Swan Road, WS13 6QZ. Our staff will be at the City Centre Premier from 11:00 - 16:00 on the dates below:
- Tuesday the 27th of February
- Wednesday the 28th of February
- Thursday the 29th of February
Apply online to book a slot or message us for more details.
Are you a dynamic and passionate hospitality professional ready to immerse yourself in the legacy of culinary icon Raymond Blanc? If so, we invite you to be a part of Heartwood Collection's newest opening at The Quill and Scholar in Lichfield (formally known as The Crown). Our newest opening is nestled in the heart of Lichfield town centre and exudes a relaxed and inviting atmosphere, perfect for unwinding, enjoying good company and excellent food.
To the rear of the inn, there will be 128 dining seats including a semi-private dining space for up to 14 guests, a light and airy garden room for up to 50 guests and cosy booths and snugs in Heartwood’s signature warm and welcoming style. A sheltered, tiered courtyard will create a further 74 seats designed for year-round dining with a heated pergola.
Heartwood Collection is already an award‑winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. We are now expanding the concept into rooms. Our Brasserie Blancs, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (formerly White Brasserie Company) are renowned for being a home‑from‑home.
What We Offer:
- Packages are based on NLW and TRONC.
- Full‑time and part‑time hours to suit your needs.
- Stepping Stones – Our industry‑leading training and development platform which supports progression for those who want it.
- Employee Assistance Program with Hospitality Action.
- Instant access to pay you have already earned through EarlyPay.
- Enhanced Maternity & Paternity package.
- Refer a Friend Bonus up to £1500.
- 50% off food at any Heartwood Inns or Brasserie Blanc.
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount.
- 10% off company gift cards.
- A thoughtful gift to celebrate your birthday.
- Long Service Recognition Awards.
- The Pantry – 100’s of retailers and experience discounts through Reward Gateway.
- Cycle to Work Scheme.
The Ideal Candidate:
- Will have great interpersonal skills and a vibrant personality.
- Ability to be flexible and maintain high standards across the front of house.
- Be a real team player; it is essential that you are a true people person.
- Have great attention to detail and impeccable standards.
- Be totally customer and service focused and provide an exceptional guest experience.
Our investment in your development. Heartwood Collection currently has 20 pubs and 14 Brasserie Blancs. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke “Stepping Stones” training and development programme.
Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.
Waiter / Waitress in Lichfield employer: Heartwood Inns
Heartwood Collection is an exceptional employer, offering a vibrant work culture in the heart of Lichfield, where you can thrive as a Waiter/Waitress. With competitive pay, flexible hours, and a commitment to employee development through our 'Stepping Stones' training programme, we provide numerous opportunities for career progression. Enjoy generous discounts, a supportive team environment, and the chance to be part of an award-winning collection that values its staff and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress in Lichfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heartwood Inns. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heartwood Inns
Don't be shy about reaching out to Heartwood Inns directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter / Waitress in Lichfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heartwood Inns and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heartwood Inns
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
