At a Glance
- Tasks: Lead a vibrant team to ensure exceptional guest experiences and support daily operations.
- Company: Heartwood Inns, part of an award-winning group of pubs.
- Benefits: Competitive salary, training opportunities, and staff discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and make a real difference in guest service.
- Qualifications: 2-3 years of hospitality experience and strong leadership skills.
The predicted salary is between 25000 - 32000 £ per year.
Heartwood Inns in Lewes is excited to hire an Assistant Manager to lead their vibrant team. As part of an award-winning group of pubs, you will ensure high standards of service and support the General Manager in daily operations.
The ideal candidate will have 2-3 years of experience in hospitality, a passion for guest service, and proven leadership skills.
A competitive salary package awaits, along with a range of staff benefits including training and discounts.
Hospitality Team Lead: Guest Experience & Training in Lewes employer: Heartwood Inns
Heartwood Inns in Lewes is an exceptional employer, offering a dynamic work environment where passion for guest service and leadership are celebrated. With a competitive salary package, comprehensive training opportunities, and attractive staff discounts, employees are encouraged to grow and thrive within an award-winning group of pubs that values teamwork and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Lead: Guest Experience & Training in Lewes
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on openings at places like Heartwood Inns.
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for guest service shine through. Remember, they’re looking for someone who can lead a vibrant team, so don’t hold back!
✨Tip Number 3
Prepare some killer questions for your interview. Ask about their training programmes or how they maintain high standards of service. This shows you’re genuinely interested in the role and ready to contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our award-winning group.
We think you need these skills to ace Hospitality Team Lead: Guest Experience & Training in Lewes
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for guest service shine through! Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Highlight Your Leadership Skills:As a potential Team Lead, it's crucial to showcase your leadership experience. Talk about times when you've successfully led a team or trained new staff, and how that contributed to a positive work environment.
Tailor Your Application:Make sure to customise your application to fit the role at Heartwood Inns. Use keywords from the job description and relate your experience directly to what they’re looking for. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Heartwood Inns
✨Know Your Guest Experience
Familiarise yourself with Heartwood Inns' approach to guest service. Think about how you can enhance the guest experience and be ready to share specific examples from your past roles that demonstrate your passion for hospitality.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight any training or mentoring experiences you've had, as this role involves guiding others to maintain high service standards.
✨Understand Daily Operations
Brush up on the daily operations of a pub environment. Be ready to talk about how you would support the General Manager in ensuring everything runs smoothly, from staff management to customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
