At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
The predicted salary is between 12 - 15 € per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/ Concept at the Publican Awards 2025. At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
Server/Waiter/Waitress in Knaphill employer: Heartwood Inns
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a warm and vibrant work culture. With bespoke training through our Stepping Stones programme and numerous employee benefits, including generous discounts and referral bonuses, we are dedicated to your growth and well-being. Join us in a thriving environment where your passion for excellent service can flourish as we expand our community across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Knaphill
✨Tip Number 1
Get to know the venue before your interview! Pop in for a coffee or a meal, and chat with the staff. This shows your genuine interest in the place and gives you a feel for the vibe.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you'd handle different customer scenarios. Being a people person is key in this role!
✨Tip Number 3
When you apply, make sure to highlight your passion for food and service. Share any relevant experiences that showcase your ability to deliver excellent service and make guests feel special.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Server/Waiter/Waitress in Knaphill
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress. Highlight any relevant experience and skills that match what we’re looking for, like your love for great food and excellent service.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at Heartwood Collection.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Heartwood Inns
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any seasonal dishes. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. Be prepared to share examples of how you've made guests feel special in previous roles. This will demonstrate your passion for excellent service and your ability to connect with customers.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a difficult customer or take an order. Practising these scenarios beforehand can help you stay calm and show off your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or opportunities for progression within the company. This shows your enthusiasm for the role and that you're thinking long-term.
