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- Tasks: Lead a vibrant team in delivering exceptional hospitality experiences.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, private healthcare, and discounts on food and stays.
- Other info: Exciting expansion plans with over 40 locations and counting!
- Why this job: Be part of a growing community with real impact and progression opportunities.
- Qualifications: 2-3 years as a General Manager with a passion for hospitality.
The predicted salary is between 40000 - 50000 £ per year.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a General Manager. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC* and Bonus based on KPIs
- Contract of 48 hours
- Private Healthcare with Bupa
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- Additional Holiday (can buy up to 5 days extra holiday per year)
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- Various discounts on our beautiful Bedrooms in Inns locations
- Discounted Bedrooms in our beautiful Inns locations
- A birthday gift and Long Service Recognition
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, lead from the front, a real people person who cares for the guests, team and experience.
- Clear track record of running a site and/or fresh food restaurant and delivering training and support to managers and team members.
- Able to run all different aspects of hospitality, (and reception for rooms site), with a proven record of leadership skills.
- 2-3 years experience as General Manager, with knowledge of branded operations.
- Taking on all the responsibilities of your site with an understanding of HR, financial aspects and KPI requirements of running a site.
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate.
Please note, we cannot take applications from overseas.
General Manager in Ipswich employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Ipswich
✨Tip Number 1
Get to know the company! Before your interview, dive into Heartwood Collection's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your own questions about the role. This not only boosts your confidence but also shows that you're proactive and engaged.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Heartwood family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace General Manager in Ipswich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how you connect with guests and teams. Share specific examples that highlight your love for the industry.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in running sites and managing teams, especially in fresh food restaurants. We’re looking for clear evidence of your leadership skills and achievements!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining the Heartwood Collection family. We can’t wait to hear from you!
How to prepare for a job interview at Heartwood Inns
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of Heartwood Collection. Familiarise yourself with their values, menu offerings, and recent awards. This shows genuine interest and helps you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership. Prepare examples from your past roles where you've successfully led a team, managed challenges, or improved operations. Be ready to discuss how you can bring that same energy to Heartwood.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or managing staff conflicts. Think of specific scenarios you've faced and how you resolved them. This will highlight your problem-solving skills and ability to maintain a positive environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. Ask about their plans for expansion or how they support their managers' development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.