Hospitality Assistant Manager — Lead Service & Training in Horsham

Hospitality Assistant Manager — Lead Service & Training in Horsham

Horsham Full-Time 40000 - 42000 £ / year (est.) No working from home possible
Heartwood Inns

At a Glance

  • Tasks: Lead service and training in a vibrant hospitality environment.
  • Company: Join Heartwood Collection, a passionate team dedicated to exceptional guest experiences.
  • Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
  • Other info: Exciting career growth and a supportive team culture await you!
  • Why this job: Make a real impact while developing your leadership skills in hospitality.
  • Qualifications: 2-3 years of experience as an Assistant Manager with strong people skills.

The predicted salary is between 40000 - 42000 £ per year.

Assistant Manager On Target Earnings £40-42,000 (Including TRONC). At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager.

What We Offer

  • Competitive salary package, includes TRONC*
  • Contract of 48 hours
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • A birthday gift and Long Service Recognition
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Cycle to Work Scheme

About You

  • Passionate and vibrant personality, a real people person who cares for the guests, team and experience
  • Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
  • Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
  • 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site

Please note, we cannot take applications from overseas or that require sponsorship.

Hospitality Assistant Manager — Lead Service & Training in Horsham employer: Heartwood Inns

At Heartwood Collection, we pride ourselves on being an exceptional employer that values passion and vibrancy in our team. With a competitive salary package, bespoke training through our Stepping Stones programme, and a supportive work culture that prioritises employee well-being, we offer numerous growth opportunities and unique benefits such as instant pay access and generous discounts. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in the heart of hospitality.

Heartwood Inns

Contact Details:

Heartwood Inns Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Assistant Manager — Lead Service & Training in Horsham

Tip Number 1

Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your people skills! As a Hospitality Assistant Manager, you'll need to shine in front of guests and your team. Role-play common scenarios with a friend to boost your confidence and showcase your vibrant personality during the interview.

Tip Number 3

Prepare some questions! Show your enthusiasm by asking about their training programmes or how they support staff development. This not only demonstrates your interest but also helps you figure out if it's the right fit for you.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Heartwood family. Don’t miss out on this opportunity!

We think you need these skills to ace Hospitality Assistant Manager — Lead Service & Training in Horsham

Leadership Skills
Customer Service
Training and Development
Fresh Food Restaurant Experience
Hospitality Management
Administrative Skills
Financial Management

Some tips for your application 🫡

Show Your Passion:Let your personality shine through in your application! We want to see that vibrant energy you bring to the table, so don’t hold back on sharing your love for hospitality and helping others.

Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in running services, training teams, and any fresh food restaurant experience you have. We’re looking for specifics that match what we do!

Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Share examples of your leadership skills and how you’ve made a difference in previous roles. Keep it engaging and personal!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Heartwood Inns

Show Your Passion for Hospitality

Make sure to convey your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in your previous roles. This will demonstrate that you genuinely care about the service and the people you work with.

Highlight Your Leadership Skills

As an Assistant Manager, you'll need to showcase your leadership abilities. Prepare to discuss situations where you've successfully led a team, resolved conflicts, or trained new staff. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

Know the Company Inside Out

Research Heartwood Collection thoroughly before your interview. Familiarise yourself with their values, mission, and any recent news. This knowledge will not only impress your interviewers but also help you align your answers with what they’re looking for in a candidate.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. This shows your interest and helps you determine if it's the right fit for you. Ask about their training programmes or how they support career development within the company.