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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Perfect entry-level role with opportunities for growth in the hospitality industry.
- Why this job: Be part of a vibrant team where your passion for service shines.
- Qualifications: Great interpersonal skills and a love for quality food.
The predicted salary is between 11 - 16 £ per hour.
At Heartwood Collection we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter/Waitress. We’re an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What We Offer
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Harrow employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress in Harrow
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand their vibe.
✨Tip Number 2
Practice your people skills! Since you're applying for a role that’s all about making guests feel special, think of some examples where you've gone above and beyond for someone. Share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the friendly yet professional atmosphere of Heartwood. It’ll help you make a great first impression.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and passion for joining our team at Heartwood Collection.
We think you need these skills to ace Server/Waiter/Waitress in Harrow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Waiter/Waitress role. We love seeing how your background aligns with our values and the kind of service we pride ourselves on.
Be Personable: Use a friendly tone in your cover letter. We’re all about creating a warm atmosphere, so showing off your personality can really help us get a sense of who you are and how you’d fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heartwood Inns
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and the types of dishes served at Heartwood Collection. Being able to discuss the food and show genuine interest in their offerings will impress the interviewers and demonstrate your passion for quality service.
✨Show Off Your People Skills
As a waiter or waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This could be through personalised service or handling difficult situations with grace. Let your personality shine!
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd handle certain situations, like a difficult customer or a busy service period. Practising these scenarios beforehand can help you feel more confident and prepared to showcase your skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team culture, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.