At a Glance
- Tasks: Welcome guests, support the restaurant team, and ensure a perfect experience.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Bespoke training, instant pay access, and enhanced maternity leave.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be at the heart of guest experiences in a vibrant, fast-paced environment.
- Qualifications: Passion for hospitality and a friendly, welcoming attitude.
The predicted salary is between 20000 - 25000 £ per year.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Rooms Reception Host. This is not your typical sit-down reception role. No two days are the same. It's a fast-paced, hands-on position where you'll be at the heart of the guest experience, whether welcoming guests to their rooms, supporting the restaurant team, or ensuring every detail is perfect before arrival.
We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity
Host/Hostess in Hampshire employer: Heartwood Inns
At Heartwood Collection, we pride ourselves on fostering a vibrant and inclusive work culture where every team member plays a vital role in creating memorable guest experiences. With bespoke training through our Stepping Stones programme and access to instant pay, we ensure our employees feel valued and supported in their growth. Join us in a dynamic environment that celebrates the charm of hospitality while offering unique benefits like enhanced maternity leave and an Employee Assistance Program.
StudySmarter Expert Advice🤫
We think this is how you could land Host/Hostess in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Rooms Reception Host, you'll be interacting with guests all day. Role-play with friends or family to get comfortable with welcoming guests and handling any questions they might have.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Heartwood Collection.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It gives us a chance to see your enthusiasm right from the start, so don’t hesitate to hit that apply button!
We think you need these skills to ace Host/Hostess in Hampshire
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm shine through! We want to see how excited you are about joining our team and making a difference in the guest experience.
Tailor Your Application:Make sure to customise your application for the Rooms Reception Host role. Highlight any relevant experience or skills that match what we're looking for, like being hands-on and adaptable in a fast-paced environment.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a bit about who you are and why you’d be a great fit for our vibrant team.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing application right away!
How to prepare for a job interview at Heartwood Inns
✨Know the Company Vibe
Before your interview, take some time to research Heartwood Collection. Understand their values, the atmosphere of their venues, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Hospitality
As a Rooms Reception Host, enthusiasm is key! Be ready to share examples of your previous experiences in hospitality or customer service. Highlight moments where you went above and beyond for guests, as this will demonstrate your commitment to creating memorable experiences.
✨Prepare for a Fast-Paced Environment
Since this role is hands-on and dynamic, think of scenarios where you've thrived under pressure. Be prepared to discuss how you handle busy situations, multitask effectively, and maintain a positive attitude even when things get hectic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team dynamics, or what a typical day looks like. This shows your interest in the role and helps you gauge if it's the right fit for you.
