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- Tasks: Lead a vibrant team and ensure exceptional service in our cosy pubs and brasseries.
- Company: Join the award-winning Heartwood Collection, known for its welcoming atmosphere.
- Benefits: Enjoy competitive pay, training, discounts, and instant pay access.
- Other info: Opportunities for career growth and employee recognition.
- Why this job: Be part of a passionate team that makes guests feel at home.
- Qualifications: Great interpersonal skills and ideally 1 year in a fast-paced restaurant.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Supervisor. We’re an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What We Offer
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
About You
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re confident in looking after elements of service and team members on the floor and to assist management in the shift, set up and close downs
- Ideally, at least 1 year of experience in a fast‑paced, fresh food restaurant
Please note, we cannot take applications from overseas or that require sponsorship.
Supervisor in England employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in England
✨Tip Number 1
Get to know the company! Before your interview, dive into Heartwood Collection's vibe. Check out their social media and website to understand their values and what makes them tick. This way, you can show off your passion for their mission during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your people skills and how you can make guests feel special, just like they do at Heartwood Inns and Brasserie Blanc.
✨Tip Number 3
Dress to impress! Make sure you look the part when you walk into that interview. A smart-casual outfit will show that you respect the role and are ready to represent the Heartwood brand with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Supervisor role!
We think you need these skills to ace Supervisor in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in hospitality and making guests feel special.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in fast-paced environments. We’re looking for those who can handle the hustle and bustle of our pubs and brasseries!
Be Personable: Since we’re all about great interpersonal skills, don’t be afraid to let your personality come through in your cover letter. Share a little about yourself and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Heartwood Inns
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the types of dishes they serve, and the atmosphere they create. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your People Skills
As a Supervisor, interpersonal skills are key. Prepare examples from your past experiences where you've successfully managed a team or enhanced guest experiences. Think about specific situations that highlight your ability to connect with people and handle challenges effectively.
✨Demonstrate Your Fast-Paced Experience
Since they’re looking for someone with experience in a fast-paced environment, be ready to discuss your previous roles in similar settings. Share stories that illustrate how you thrived under pressure, maintained service quality, and supported your team during busy shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Stepping Stones programme or how they support team members in their development. This shows that you’re not just interested in the job, but also in growing with the company.