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- Tasks: Join our team as a Runner and deliver exceptional service to our guests.
- Company: Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Competitive pay, training, discounts, and instant pay access.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations.
- Why this job: Be part of a vibrant community and grow your career in hospitality.
- Qualifications: Great interpersonal skills and a passion for excellent service.
The predicted salary is between 12 - 12 £ per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Runner. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Eagerness to learn and understand hospitality
Heartwood Collection is a multi-award-winning hospitality group. At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Runner - The White Horse, Dorking employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner - The White Horse, Dorking
✨Tip Number 1
Get to know the venue! Before your interview, pop into The White Horse and soak up the atmosphere. Chat with staff and customers to get a feel for the place – it’ll show you’re genuinely interested and help you stand out.
✨Tip Number 2
Practice your people skills! As a Runner, you’ll be interacting with guests all the time. Role-play with friends or family to brush up on your communication skills and make sure you can charm anyone who walks through the door.
✨Tip Number 3
Show your passion for hospitality! When you’re chatting with the hiring team, share your love for great service and what makes a dining experience special for you. It’s all about that genuine enthusiasm!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we notice you and your eagerness to join our vibrant team at Heartwood Collection.
We think you need these skills to ace Runner - The White Horse, Dorking
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special.
Tailor Your Application: Make sure to customise your application to fit the Runner role at The White Horse. Highlight any relevant experience or skills that match what we’re looking for, like your interpersonal skills and reliability.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, so we can easily see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Heartwood Inns
✨Know the Venue
Before your interview, make sure you know where The White Horse is located and what the atmosphere is like. Familiarising yourself with the venue can help you feel more comfortable and show your genuine interest in the role.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share any experiences you've had that highlight your love for making guests feel special. This will resonate well with the interviewers at Heartwood Collection.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you handle difficult customers or work in a team. Practising your answers can help you articulate your thoughts clearly and confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or opportunities for progression within the company. This shows that you're not just interested in the job, but also in growing with the team.