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- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, training, discounts, and instant pay access.
- Other info: Exciting growth opportunities with plans to expand across the UK.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress - The Kings Arms, Prestbury in Cheltenham employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress - The Kings Arms, Prestbury in Cheltenham
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Kings Arms and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe – it’ll help you stand out when you show genuine interest in the place.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and showcase your interpersonal skills during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you care about the role and are ready to represent The Kings Arms well.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Server/Waiter/Waitress - The Kings Arms, Prestbury in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your vibrant personality shine through! We’re looking for passionate individuals, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to customise your application to reflect the qualities we value at Heartwood Collection. Highlight your interpersonal skills and any relevant experience that shows you can deliver excellent service and make guests feel special.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts well, so it’s easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heartwood Inns
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The Kings Arms. Being able to discuss the dishes, ingredients, and any specials will show your genuine interest in the role and the establishment.
✨Show Off Your People Skills
As a waiter or waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will highlight your interpersonal skills and passion for excellent service.
✨Demonstrate Flexibility and Reliability
Employers love candidates who are adaptable. Be prepared to discuss your availability and willingness to work various shifts. Share instances where you've gone above and beyond to ensure smooth service during busy times.
✨Express Your Passion for Quality Food
Heartwood Collection values high standards in food quality. Talk about your interest in fresh, seasonal dishes and any experiences you've had with food service. This will show that you align with their commitment to excellence.