At a Glance
- Tasks: Serve delicious breakfast dishes and create a welcoming atmosphere for guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Exciting growth opportunities as we expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and make mornings special for our guests.
- Qualifications: Great people skills and a passion for excellent service are essential.
The predicted salary is between 12 - 12 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Breakfast Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What We Offer
- Pay is based on National Living Wage + TRONC*
- Morning shifts to lunch service (to be discussed in interview)
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- You have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group, including the Sunday Times Best Places to Work winner 2024 and double winner at the Publican Awards 2024 for Best Pub Brand/Concept.
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Breakfast Server — Bright Mornings, Perks & Growth employer: Heartwood Inns
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that offers a vibrant and supportive work environment. With a strong focus on employee growth through our bespoke Stepping Stones programme, generous benefits like enhanced maternity and paternity leave, and a culture that celebrates community and excellence, we ensure our Breakfast Servers feel valued and inspired. Join us in creating memorable experiences for our guests while enjoying perks such as discounts at our venues and a commitment to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Server — Bright Mornings, Perks & Growth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Heartwood Collection. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Breakfast Server, you'll be interacting with guests all morning. Try role-playing with a friend or family member to get comfortable with common scenarios. This will help you feel more confident and ready to make those guests feel special.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look the part for your interview. A smart, tidy appearance shows that you take the opportunity seriously and are ready to represent the Heartwood Collection's high standards.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any new roles that might suit you!
We think you need these skills to ace Breakfast Server — Bright Mornings, Perks & Growth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love serving great food and making guests feel special. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your CV:Make sure your CV is tailored to the Breakfast Server position. Highlight your interpersonal skills and any previous experience in similar roles. We’re looking for vibrant individuals, so don’t be shy about showcasing your personality!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our Heartwood Collection family. We can’t wait to hear from you!
How to prepare for a job interview at Heartwood Inns
✨Know the Menu Inside Out
Familiarise yourself with the breakfast menu and any seasonal dishes they offer. Being able to discuss the ingredients and preparation methods shows your genuine interest in quality food, which is key for this role.
✨Showcase Your People Skills
Prepare examples of how you've made guests feel special in previous roles. This could be through personalised service or handling difficult situations with grace. Remember, they’re looking for a people person!
✨Demonstrate Flexibility and Reliability
Be ready to discuss your availability and willingness to adapt to different shifts. Highlight any past experiences where you’ve successfully managed changing circumstances, as this will resonate well with their need for reliable staff.
✨Express Your Passion for Hospitality
Share why you love working in hospitality and what excites you about joining Heartwood Collection. Your enthusiasm can set you apart, especially since they value individuals who are passionate about delivering excellent service.
