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- Tasks: Lead a vibrant team in delivering exceptional hospitality experiences.
- Company: Join an award-winning group of cosy pubs and brasseries.
- Benefits: Competitive salary, private healthcare, discounts, and extra holiday options.
- Why this job: Be part of a growing community with real impact and progression opportunities.
- Qualifications: 2-3 years as a General Manager with strong leadership skills.
- Other info: Exciting expansion plans with over 40 locations and counting!
The predicted salary is between 35000 - 45000 £ per year.
At Heartwood Collection, we are on the lookout for passionate and vibrant individuals to join our team as a General Manager. We are an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC* and Bonus based on KPIs
- Contract of 48 hours
- Private Healthcare with Bupa
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- Additional Holiday (can buy up to 5 days extra holiday per year)
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- Various discounts on our beautiful Bedrooms in Inns locations
- Discounted Bedrooms in our beautiful Inns locations
- A birthday gift and Long Service Recognition
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, lead from the front, a real people person who cares for the guests, team and experience.
- Clear track record of running a site and/or fresh food restaurant and delivering training and support to managers and team members.
- Able to run all different aspects of hospitality, (and reception for rooms site), with a proven record of leadership skills.
- 2-3 years experience as General Manager, with knowledge of branded operations.
- Taking on all the responsibilities of your site with an understanding of HR, financial aspects and KPI requirements of running a site.
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/Concept at the Publican Awards 2025. At Heartwood Collection, we are excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there has never been a better time to join us. We are committed to growing our team with progression opportunities across our estate. Join us and be part of a community that is warm, genuine, and full of life.
*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average plus quarterly bonus.
Please note, we cannot take applications from overseas.
General Manager in Bournemouth employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening at Heartwood Collection or elsewhere.
✨Tip Number 2
Get social! Follow Heartwood Collection on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for the interview by researching Heartwood Collection's values and culture. Think about how your experience aligns with their mission of creating a warm and vibrant atmosphere, and be ready to share specific examples from your past roles.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're genuinely interested in being part of the Heartwood family.
We think you need these skills to ace General Manager in Bournemouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how it aligns with our values at Heartwood Collection.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in running a site or fresh food restaurant. We love seeing clear examples of your leadership skills and how you've supported your team in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the General Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at Heartwood Inns
✨Know the Heartwood Collection Inside Out
Before your interview, dive deep into the Heartwood Collection's values, mission, and offerings. Familiarise yourself with their pubs and brasseries, and be ready to discuss how your passion for hospitality aligns with their ethos.
✨Showcase Your Leadership Skills
As a General Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team, managed challenges, or improved operations. Highlight your ability to inspire and support your team while delivering exceptional guest experiences.
✨Understand Financials and KPIs
Brush up on your knowledge of financial management and key performance indicators relevant to running a hospitality site. Be prepared to discuss how you've used these metrics in previous roles to drive success and improve profitability.
✨Bring Your Passion for People
Heartwood Collection values a vibrant personality that connects with guests and team members alike. During the interview, let your enthusiasm shine through. Share stories that demonstrate your commitment to creating memorable experiences for both guests and staff.