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For Companies At a Glance
- Tasks: Serve drinks and create memorable experiences for our guests.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible pay options, discounts, and a supportive work environment.
- Other info: We're expanding rapidly, with over 40 locations and plans for more!
- Why this job: Be part of a vibrant team in a growing company with great progression opportunities.
- Qualifications: Must be 18+, have excellent people skills, and a passion for service.
Job Description
Bartender
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Bartender.
We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- You must be over the age of 18 to serve alcohol and have a flair for drinks
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that's warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average.
Please note, we cannot take applications from overseas or that require sponsorship
Bartender - The White Horse, Dorking employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - The White Horse, Dorking
✨Tip Number 1
Familiarise yourself with the Heartwood Collection's values and mission. Understanding what makes them unique will help you connect with their culture during any interviews or conversations.
✨Tip Number 2
Network within the local hospitality scene in Dorking. Attend events or visit pubs to meet current employees, as they can provide insights and potentially refer you for the position.
✨Tip Number 3
Showcase your passion for mixology and customer service by engaging in relevant online communities or forums. This demonstrates your commitment to the role and can give you talking points during interviews.
✨Tip Number 4
Prepare to discuss your flexibility and reliability in previous roles. Have specific examples ready that highlight how you've successfully managed busy shifts or dealt with challenging situations in a customer-facing environment.
We think you need these skills to ace Bartender - The White Horse, Dorking
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The White Horse is looking for in a Bartender. Highlight your relevant experience and skills that align with their requirements.
Craft a Personalised CV: Tailor your CV to showcase your bartending experience, customer service skills, and any relevant training. Make sure to include specific examples of how you've made guests feel special in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and why you want to work at The White Horse. Mention any specific aspects of their culture or values that resonate with you.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heartwood Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to make guests feel special, as this aligns with what The White Horse values in their team.
✨Demonstrate Your Interpersonal Skills
Since being a people person is crucial for this role, prepare examples of how you've successfully interacted with customers in the past. Highlight any situations where you resolved conflicts or enhanced a guest's experience.
✨Know Your Drinks
Brush up on your knowledge of cocktails, wines, and beers before the interview. Being able to discuss your favourite drinks or even suggest new ones can show your flair and passion for bartending.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and growth opportunities within Heartwood Collection. This shows your genuine interest in the role and helps you assess if it's the right fit for you.