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- Tasks: Join our vibrant team as a Bartender, serving up unforgettable experiences.
- Company: Heartwood Collection is an award-winning group of cozy pubs and brasseries focused on community.
- Benefits: Enjoy flexible hours, training programs, discounts, and a supportive work environment.
- Why this job: Be part of a growing company with a fun culture and opportunities for career advancement.
- Qualifications: Great interpersonal skills, attention to detail, and a passion for customer service are essential.
- Other info: We're expanding rapidly, aiming for 61 locations by 2027—join us on this exciting journey!
Bartender – The Cricketers, Cobham Bartender We\’re looking for fun and passionate people to join our fantastic front of house team as a Bartender. Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) brands are renowned for being a home-from-home. Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests. Bartender – What we offer: Packages are based on NLW with TRONC* Full-time and part-time hours to suit your needs Stepping Stones – Our industry-leading training and development platform which supports progression for those who want it Employee Assistance Program with Hospitality Action Instant access to pay you have already earned through EarlyPay Enhanced Maternity & Paternity package Refer a Friend Bonus up to 1500 50% off food at any Heartwood Inns or Brasserie Blanc 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount 10% off company gift cards A thoughtful gift to celebrate your birthday Long Service Recognition Awards The Pantry – 100\’s of retailers and experience discounts through Reward Gateway Cycle to Work Scheme Bartender – The Ideal Candidate: Will have great interpersonal skills and a vibrant personality Ability to be flexible and maintain high standards across the front-of-house To be a real team player, you must be a true people person Have great attention to detail and impeccable standards. Be totally customer and service-focused and provide an exceptional guest experience Our investment in your development. The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years. We\’re really excited about the amazing opportunities this growth will create, and we hope you are too! It\’s a great chance for you to take the next step in your career and develop with us through our unique \”Stepping Stones\” training and development programme. Heartwood Collection is a multi award-winning hospitality group: – Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024 – R200 – SRA 3 star rated – plus many more! *Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the previous 6 months\’ site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.
Bartender - The Cricketers, Cobham employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - The Cricketers, Cobham
✨Tip Number 1
Show off your vibrant personality! When you meet the team or during any informal interactions, let your fun side shine through. This role is all about creating memorable experiences for guests, so being personable and engaging will set you apart.
✨Tip Number 2
Familiarize yourself with the Heartwood Collection's values and community focus. Understanding their commitment to seasonality and guest experience will help you align your answers during conversations and demonstrate that you're a great fit for their culture.
✨Tip Number 3
Be prepared to discuss your teamwork skills. Since they emphasize being a true team player, think of examples from your past experiences where you collaborated effectively with others to enhance service or solve problems.
✨Tip Number 4
Highlight your attention to detail in any discussions. Bartending requires precision, so share instances where your meticulous nature improved customer satisfaction or contributed to a successful event.
We think you need these skills to ace Bartender - The Cricketers, Cobham
Some tips for your application 🫡
Show Your Personality: As a bartender, having a vibrant personality is key. Make sure your application reflects your fun and passionate nature. Use a friendly tone in your cover letter to convey your enthusiasm for the role.
Highlight Relevant Experience: If you have previous experience in hospitality or bartending, be sure to highlight it. Mention specific skills that align with the job description, such as customer service excellence and attention to detail.
Tailor Your CV: Customize your CV to match the requirements of the Bartender position at The Cricketers. Emphasize your interpersonal skills and any relevant training or certifications you have completed.
Express Your Commitment to Development: Mention your interest in the 'Stepping Stones' training and development program. Show that you are eager to grow within the company and contribute to its success as it expands.
How to prepare for a job interview at Heartwood Inns
✨Show Your Personality
As a bartender, having a vibrant personality is key. Make sure to let your fun side shine during the interview. Share stories that highlight your interpersonal skills and how you connect with guests.
✨Demonstrate Team Spirit
Being a team player is crucial in this role. Talk about your experiences working in teams, how you support your colleagues, and any specific instances where you contributed to a positive team environment.
✨Highlight Attention to Detail
Attention to detail is essential for maintaining high standards. Prepare examples of how you've ensured quality in your previous roles, whether it's in drink preparation or customer service.
✨Express Your Passion for Customer Service
The ideal candidate is customer-focused. Be ready to discuss what exceptional guest experiences mean to you and how you've gone above and beyond to ensure customer satisfaction in past positions.
