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- Tasks: Serve drinks and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Other info: Exciting growth plans with over 40 locations and progression opportunities.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Must be 18+, with a passion for service and flair for drinks.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Bartender. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- You must be over the age of 18 to serve alcohol and have a flair for drinks
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average. Please note, we cannot take applications from overseas or that require sponsorship.
Bartender - The Black Swan, Henley-In-Arden employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - The Black Swan, Henley-In-Arden
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Black Swan for a drink or a bite. Familiarising yourself with the atmosphere and the menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your personality! When you meet the team, let your vibrant side shine through. Being a people person is key in hospitality, so don’t be shy about sharing your passion for making guests feel special.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle busy shifts or tricky customer interactions. We want to see how you think on your feet, so have some examples ready to share during your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our Heartwood family. Don’t miss out on this opportunity!
We think you need these skills to ace Bartender - The Black Swan, Henley-In-Arden
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for bartending shine through! We want to see that you love what you do and that you’re excited about joining our team at The Black Swan.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your interpersonal skills and any relevant experience that shows you can deliver excellent service – that's what we’re all about!
Be Yourself: We’re looking for vibrant individuals, so don’t be afraid to let your personality come through in your writing. Share a bit about yourself and why you’d be a great fit for our warm and genuine community.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Heartwood Inns
✨Know Your Drinks
Brush up on your knowledge of cocktails, wines, and beers. Being able to discuss popular drinks and even suggest pairings can really impress the interviewers at The Black Swan. Show them you’re not just a bartender, but a drink connoisseur!
✨Show Off Your People Skills
Since this role is all about making guests feel special, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer – it’ll show your passion for hospitality.
✨Be Flexible and Reliable
The hospitality industry thrives on flexibility. Be prepared to discuss your availability and willingness to work different shifts. Highlight any previous experience where you adapted to changing circumstances or stepped up when needed.
✨Research The Black Swan
Familiarise yourself with The Black Swan and its unique atmosphere. Knowing about their menu, values, and what makes them stand out will help you tailor your answers and demonstrate genuine interest in joining their team.