At a Glance
- Tasks: Serve drinks and create memorable experiences for our guests.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible pay, discounts, and a supportive work environment.
- Why this job: Be part of a vibrant team in a growing company with great culture and community impact.
- Qualifications: Must be 18+, have excellent people skills, and a passion for service.
- Other info: Opportunities for progression as we expand to over 60 locations by 2027.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Bartender. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- You must be over the age of 18 to serve alcohol and have a flair for drinks
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Bartender employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender
✨Tip Number 1
Familiarise yourself with the Heartwood Collection's values and mission. Understanding what makes them unique will help you connect with their culture during any conversations or interviews.
✨Tip Number 2
Showcase your passion for hospitality by engaging with the local community. Attend events or visit the pubs to get a feel for the atmosphere and meet potential colleagues, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experience in customer service or bartending. Be ready to share specific examples of how you've made guests feel special, as this aligns with what Heartwood is looking for in a candidate.
✨Tip Number 4
Network with current or former employees of Heartwood Collection. They can provide valuable insights into the company culture and may even refer you, increasing your chances of landing the job.
We think you need these skills to ace Bartender
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Bartender position at Heartwood Collection. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or bartending. Emphasise your interpersonal skills and any previous roles where you provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the hospitality industry. Mention why you want to work for Heartwood Collection specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Heartwood Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to make guests feel special, as this aligns with the values of Heartwood Collection.
✨Demonstrate Your Interpersonal Skills
Since being a people person is crucial for this role, prepare examples that showcase your excellent communication and interpersonal skills. Think of situations where you successfully handled difficult customers or created a memorable experience for guests.
✨Know Your Drinks
Brush up on your knowledge of cocktails, wines, and beers before the interview. Being able to discuss your favourite drinks or even suggest new ideas can impress the interviewers and show your flair for drinks.
✨Be Flexible and Reliable
Heartwood Collection values flexibility and reliability in their team members. Be ready to discuss your availability and willingness to work various shifts, as well as any previous experiences that demonstrate your dependability.