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- Tasks: Serve drinks and create memorable experiences for guests in a vibrant pub setting.
- Company: Join Heartwood Collection, an award-winning hospitality group with exciting growth plans.
- Benefits: Enjoy flexible hours, training, discounts, and instant pay access.
- Why this job: Be part of a warm community in a charming, newly refurbished pub by the River Wey.
- Qualifications: Must be 18+, have great people skills, and a passion for excellent service.
- Other info: Recruitment days on 7th and 8th May at Broadwater Pavilion, Guildford.
At Heartwood Collection, we are on the lookout for passionate and vibrant individuals to join our team as a Bartender. We are thrilled to announce our opening in the beautiful town of Godalming in early summer 2025. Nestled in the charming town of Godalming, the former Manor Inn is transforming into The Ragged Robin, a proud addition to the Heartwood Collection. Currently undergoing a multi-million-pound refurbishment, this historic 18th-century gem is being reimagined as a warm, characterful pub with a cosy yet quirky charm. Set against the stunning backdrop of the River Wey and rolling meadows, The Ragged Robin will feature a 150-cover restaurant & bar offering exceptional food & drink, 100 external covers for al fresco dining in picturesque surroundings, and 19 boutique bedrooms for a stylish countryside retreat.
Recruitment Days are being held at:
- Broadwater Pavilion (Guildford Rugby Club)
- Guildford Rd, Godalming GU7 3DH
(The interviews are at this location and not at The Ragged Robin)
Wednesday 7th May 10:00 am - 5 pm
Thursday 8th April 10:00 am - 5 pm
Come and see us or to guarantee a spot, apply online and one of our team will be in contact to book and confirm an interview slot on these days.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- You must be over the age of 18 to serve alcohol and have a flair for drinks
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months average. Please note, we cannot take applications from overseas or that require sponsorship.
Bartender employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender
✨Tip Number 1
Make sure to attend the recruitment days at Broadwater Pavilion. This is a great opportunity to meet the team in person and showcase your personality, which is crucial for a role like bartender where interpersonal skills are key.
✨Tip Number 2
Familiarise yourself with the Heartwood Collection and their values. Understanding their commitment to excellent service and community will help you align your answers during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare to discuss your previous experience in hospitality or customer service. Even if you haven't worked as a bartender before, highlighting relevant skills and experiences can set you apart from other candidates.
✨Tip Number 4
Show your passion for drinks and mixology. Being knowledgeable about different types of beverages and having a flair for creating cocktails can impress the hiring team and demonstrate your enthusiasm for the role.
We think you need these skills to ace Bartender
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bartender at Heartwood Collection. Familiarise yourself with their values and what they expect from their team members.
Tailor Your CV: Craft your CV to highlight relevant experience in hospitality, particularly in bartending or customer service roles. Emphasise your interpersonal skills and any specific training or certifications related to drinks and service.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at The Ragged Robin. Mention any unique qualities or experiences that make you a great fit for their team.
Prepare for the Interview: If selected for an interview, prepare by thinking about common bartending scenarios and how you would handle them. Be ready to discuss your previous experiences and how they relate to the role at Heartwood Collection.
How to prepare for a job interview at Heartwood Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to make guests feel special, as this aligns perfectly with what Heartwood Collection values in their team.
✨Know Your Drinks
Brush up on your knowledge of cocktails, wines, and beers before the interview. Being able to discuss popular drinks or even suggest a few unique concoctions can demonstrate your flair for drinks and impress the interviewers.
✨Demonstrate Flexibility and Reliability
Prepare examples that showcase your flexibility and reliability in previous roles. This could include times when you adapted to last-minute changes or took on extra responsibilities, which are crucial traits for a bartender.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
