Bartender

Bartender

Cheltenham Full-Time No home office possible
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At a Glance

  • Tasks: Serve drinks and create memorable experiences for our guests.
  • Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
  • Benefits: Competitive pay, flexible hours, discounts, and bespoke training opportunities.
  • Why this job: Be part of a vibrant team in a growing company with exciting career prospects.
  • Qualifications: Must be 18+, have great people skills, and a passion for service.
  • Other info: Join us as we expand to over 60 locations by 2027!

Join to apply for the Bartender role at Heartwood Inns. At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a bartender. We’re an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What We Offer

  • Pay is based on National Living Wage + TRONC*
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • A birthday gift and Long Service Recognition
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Cycle to Work Scheme

Qualifications

  • You’re a people person with great interpersonal skills and love making guests feel special
  • You’re flexible, reliable, and passionate about delivering excellent service
  • You must be over the age of 18 to serve alcohol and have a flair for drinks

About Us

Sunday Times Best Places to Work winner 2024. Double winner at the Publican Awards 2024. Best Pub Brand/Concept at the Publican Awards 2025. At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Bartender employer: Heartwood Inns

Heartwood Inns is an exceptional employer, offering a vibrant work culture where passion for hospitality meets community spirit. With bespoke training through our Stepping Stones programme and numerous employee benefits, including generous discounts and referral bonuses, we prioritise your growth and well-being. Join us in a dynamic environment that celebrates excellence and fosters career progression as we expand our award-winning collection of pubs and brasseries.
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Contact Detail:

Heartwood Inns Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bartender

✨Tip Number 1

Get to know the venue! Before your interview, pop into Heartwood Inns and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This shows you’re genuinely interested and helps you tailor your answers.

✨Tip Number 2

Show off your personality! As a bartender, being a people person is key. During your interview, let your passion for service shine through. Share stories about how you’ve made guests feel special in the past.

✨Tip Number 3

Practice makes perfect! Brush up on your drink knowledge and cocktail recipes. Being able to chat about your favourite drinks or suggest new ones can really impress the hiring team at Heartwood Inns.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have a friend who works here, get them to refer you – it doubles your chances of landing that interview!

We think you need these skills to ace Bartender

Interpersonal Skills
Customer Service
Flexibility
Reliability
Passion for Hospitality
Flair for Drinks
Teamwork
Communication Skills

Some tips for your application 🫡

Show Your Personality: When you're applying for the Bartender role, let your vibrant personality shine through! We want to see how you connect with people, so don’t be shy about sharing your passion for hospitality in your application.

Tailor Your Application: Make sure to customise your application to fit the Heartwood Inns vibe. Highlight your experience in delivering excellent service and any relevant skills that make you a great fit for our team. We love seeing how you align with our values!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. A well-structured application can really make you stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Heartwood family. We can’t wait to hear from you!

How to prepare for a job interview at Heartwood Inns

✨Know Your Drinks

Brush up on your cocktail knowledge and drink recipes before the interview. Being able to discuss your favourite drinks or suggest pairings shows your passion for bartending and can impress the interviewers.

✨Show Off Your People Skills

Since this role is all about making guests feel special, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer.

✨Be Flexible and Reliable

Heartwood Inns values flexibility and reliability. Prepare to discuss your availability and willingness to work different shifts. Highlight any previous experience where you adapted to changing circumstances in a busy environment.

✨Research Heartwood Collection

Familiarise yourself with Heartwood Collection's values, their pubs, and what makes them unique. Showing that you understand their brand and culture will demonstrate your genuine interest in joining their team.

Bartender
Heartwood Inns
Location: Cheltenham
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