Assistant Manager

Assistant Manager

Full-Time 33600 - 50400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, ensuring exceptional service and training in our lively pubs and brasseries.
  • Company: Join Heartwood Collection, an award-winning hospitality group known for its cosy atmosphere and fresh dishes.
  • Benefits: Enjoy competitive pay, instant access to earnings, discounts, and a supportive work environment.
  • Why this job: Be part of a growing community with opportunities for progression and a fun, engaging culture.
  • Qualifications: 2-3 years as an Assistant Manager, with strong leadership and hospitality experience required.
  • Other info: We're expanding rapidly, so there's never been a better time to join our team!

The predicted salary is between 33600 - 50400 £ per year.

At Heartwood Collection, we are on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager. We are an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

  • Competitive salary package, includes TRONC
  • Contract of 48 hours
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • A birthday gift and Long Service Recognition
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Cycle to Work Scheme

About You:

  • Passionate and vibrant personality, a real people person who cares for the guests, team and experience
  • Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
  • Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
  • 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site

Heartwood Collection is a multi-award-winning hospitality group:

  • Sunday Times Best Places to Work winner 2024
  • Double winner at the Publican Awards 2024
  • Best Pub Brand/Concept at the Publican Awards 2025

At Heartwood Collection, we are excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We are committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.

Please note, we cannot take applications from overseas or that require sponsorship.

Assistant Manager employer: Heartwood Inns

Heartwood Collection is an exceptional employer, offering a vibrant work culture where passion for hospitality thrives. With competitive salaries, bespoke training through our Stepping Stones programme, and numerous employee benefits including discounts and referral bonuses, we prioritise the growth and well-being of our team. As we expand our award-winning group of pubs and brasseries, there are ample opportunities for career progression in a supportive and community-focused environment.
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Contact Detail:

Heartwood Inns Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Heartwood Collection's values and culture. Understanding what makes them unique will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've successfully managed a team, handled challenges, or improved service quality in previous roles.

✨Tip Number 3

Prepare to discuss your knowledge of fresh food operations. Since the role involves running a fresh food restaurant, showcasing your understanding of seasonal dishes and menu planning can set you apart from other candidates.

✨Tip Number 4

Network within the hospitality industry. Attend local events or join online groups related to hospitality management. Making connections can provide valuable insights and potentially lead to referrals for the Assistant Manager position.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Management
Training and Development
Financial Acumen
Operational Management
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution
Attention to Detail
Adaptability
Hospitality Knowledge
Sales and Marketing Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Heartwood Collection is looking for in an Assistant Manager. Highlight your relevant experience and skills that match their requirements.

Tailor Your CV: Customise your CV to reflect your experience in hospitality, particularly in roles similar to Assistant Manager. Emphasise your leadership skills and any experience with training and supporting team members.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your vibrant personality. Mention specific examples of how you've successfully managed teams or improved guest experiences in previous roles.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.

How to prepare for a job interview at Heartwood Inns

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what you love about working in this field and how it aligns with the values of Heartwood Collection.

✨Demonstrate Leadership Skills

Prepare to discuss your previous experiences in leadership roles. Highlight situations where you successfully managed a team, resolved conflicts, or improved service quality, as these are crucial for an Assistant Manager position.

✨Familiarise Yourself with the Brand

Research Heartwood Collection and its various establishments. Understanding their ethos, menu offerings, and community involvement will show your genuine interest and help you answer questions more effectively.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions ready to ask your interviewers. This not only shows your interest in the role but also gives you insight into the company culture and expectations, making it a two-way conversation.

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