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- Tasks: Lead a vibrant team in a bustling pub and brasserie environment.
- Company: Join Heartwood Inns, an award-winning collection of cozy pubs and brasseries.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and generous holiday options.
- Why this job: Be part of a community-focused company recognized as a top workplace with growth opportunities.
- Qualifications: 3+ years GM experience, strong leadership skills, and a passion for hospitality.
- Other info: Opportunity to grow with the company as we expand to 61 sites by 2027.
The predicted salary is between 36000 - 60000 £ per year.
General Manager – The Coat and Bear, Newbury
We have an amazing opportunity for an experienced General Manager to join our fantastic team in one of our fabulous sites with rooms. This newly developed double-fronted building with high ceilings, a private courtyard, and an island bar will offer 40 Bar, 116 Dining covers, and 26 beautiful rooms.
Recently announced in the Sunday Times Top 100 Best Places to Work, Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc, and Heartwood Inns are renowned for being a home-from-home.
Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.
General Manager – The Ideal Candidate
- Minimum of 3 years GM experience
- Will have a great presence and a vibrant personality
- Strong leadership and interpersonal skills
- Be a real team player who thrives on motivation and empowering your team
- Will have experience in running busy operations and overseeing large teams
- Ability to maintain high standards across all areas of the business
- You must be commercially and financially minded
- Proven experience in delivering business growth, budgets, staff retention
- Excellent at problem-solving and decision making
- Ability to work under pressure and handle busy service times
General Manager – What We Offer
- Competitive salary plus Tronc
- Quarterly bonus
- Private Healthcare with Bupa
- Employee Assistance Program with Hospitality Action
- 28 days of holiday
- Additional holiday – option to buy an extra 5 days holiday per year
- Enhanced Maternity & Paternity package
- Stepping Stones – Our industry-leading training and development platform which supports progression for those who want it.
- Coaching and Mentorship program to support your career progression
- Refer a Friend Bonus up to £1500
- Instant access to pay you have already earned through EarlyPay
- 50% off food at any Heartwood Inns or Brasserie Blanc
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
- 10% off company gift cards
- A thoughtful gift to celebrate your birthday
- Long Service Recognition Awards
- The Pantry – 100’s of retailers and experience discounts through Reward Gateway
- Cycle to Work Scheme
Our investment in your development.
Heartwood Collection has over 40 sites and we aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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General Manager employer: Heartwood Inns Ltd
Contact Detail:
Heartwood Inns Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. Share specific examples of how you've motivated and empowered your team in previous roles, as this is crucial for a General Manager position.
✨Tip Number 2
Familiarize yourself with Heartwood Inns' values and community focus. Be prepared to discuss how you can contribute to their mission of creating unforgettable moments for guests and supporting local communities.
✨Tip Number 3
Highlight your experience in managing busy operations. Be ready to talk about how you've successfully handled high-pressure situations and maintained high standards in service and operations.
✨Tip Number 4
Demonstrate your commercial acumen by discussing past experiences where you've driven business growth or improved financial performance. This will show that you're not just a great manager, but also a strategic thinker.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position at Heartwood Inns. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience as a General Manager or in similar roles. Focus on your leadership skills, ability to manage large teams, and any specific achievements that demonstrate your capability to drive business growth.
Showcase Your Personality: Heartwood Inns values a vibrant personality and strong interpersonal skills. Make sure to convey your enthusiasm and passion for hospitality in your application. Use examples that reflect your team spirit and commitment to creating memorable guest experiences.
Tailor Your Application: Customize your cover letter to reflect why you are specifically interested in working at Heartwood Inns. Mention their commitment to community and quality service, and how your values align with theirs. This personal touch can make a significant difference.
How to prepare for a job interview at Heartwood Inns Ltd
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your ability to motivate and empower others.
✨Demonstrate Financial Acumen
Since the role requires a commercially minded individual, come ready to discuss your experience with budgets and business growth. Highlight any successful strategies you've implemented that resulted in financial improvements.
✨Emphasize Problem-Solving Abilities
The hospitality industry can be unpredictable. Prepare to discuss challenging situations you've faced in busy operations and how you effectively resolved them while maintaining high standards.
✨Connect with the Company Culture
Heartwood Inns values community and warmth. Research their ethos and be ready to express how your personal values align with theirs. Share why you believe creating unforgettable moments for guests is important.
