CRM & Loyalty Lead – Personalised, Data‑Driven Campaigns in Teddington
CRM & Loyalty Lead – Personalised, Data‑Driven Campaigns

CRM & Loyalty Lead – Personalised, Data‑Driven Campaigns in Teddington

Teddington Full-Time 30000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer engagement strategies and optimise retention initiatives through data-driven campaigns.
  • Company: Join a premium casual dining group with a focus on customer loyalty.
  • Benefits: Enjoy a competitive salary, bonus opportunities, private healthcare, and exclusive employee discounts.
  • Why this job: Make a real impact by enhancing customer experiences and driving loyalty.
  • Qualifications: Proven CRM experience, strong analytical skills, and hands-on marketing campaign expertise.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 30000 - 50000 £ per year.

A premium casual dining group is seeking a results-driven CRM & Loyalty Manager to lead customer engagement strategies and optimize retention initiatives. The role involves developing and executing CRM strategies, overseeing customer lifecycle management, and managing targeted campaigns. The ideal candidate will have proven experience in CRM, strong analytical skills, and hands-on experience in marketing campaigns. Benefits include a competitive salary, bonus opportunities, private healthcare, and various discounts for employees.

CRM & Loyalty Lead – Personalised, Data‑Driven Campaigns in Teddington employer: Heartwood Collection

Join a premium casual dining group that values innovation and employee growth, offering a dynamic work culture where your contributions directly impact customer engagement strategies. With competitive salaries, bonus opportunities, private healthcare, and exclusive employee discounts, this role as CRM & Loyalty Lead provides a rewarding environment for those looking to make a meaningful difference in the industry.
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Contact Detail:

Heartwood Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM & Loyalty Lead – Personalised, Data‑Driven Campaigns in Teddington

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your CRM strategies and successful campaigns. This will give potential employers a taste of what you can bring to the table.

Tip Number 3

Prepare for interviews by researching the company’s current CRM initiatives. Tailor your answers to show how your experience aligns with their goals. We want to see that you’re genuinely interested in making an impact!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace CRM & Loyalty Lead – Personalised, Data‑Driven Campaigns in Teddington

CRM Strategy Development
Customer Engagement Strategies
Retention Initiatives
Customer Lifecycle Management
Targeted Campaign Management
Analytical Skills
Marketing Campaign Experience
Results-Driven Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the CRM & Loyalty Lead role. Highlight your experience in customer engagement strategies and any successful campaigns you've led. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how you can drive results for us. Be specific about your achievements and how they relate to the job description.

Show Off Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention any tools or methods you’ve used to analyse data and optimise campaigns. We love numbers, so share your successes with metrics!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Heartwood Collection

Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of customer lifecycle management and be ready to discuss how you've successfully implemented data-driven campaigns in the past.

Showcase Your Analytical Skills

Prepare to demonstrate your analytical prowess. Bring examples of how you've used data to drive decisions in previous roles, and be ready to explain how you measure the success of your campaigns.

Tailor Your Experience to the Role

When discussing your background, focus on experiences that align with the job description. Highlight specific campaigns you've led that resulted in increased customer engagement or retention, and be prepared to discuss the outcomes.

Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the company’s current CRM strategies or how they measure campaign success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

CRM & Loyalty Lead – Personalised, Data‑Driven Campaigns in Teddington
Heartwood Collection
Location: Teddington

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