At a Glance
- Tasks: Lead a vibrant team and create memorable guest experiences in hospitality.
- Company: Heartwood Collection, a growing premium hospitality group.
- Benefits: Competitive salary, private healthcare, discounts, and career progression.
- Other info: Exciting growth opportunities with a focus on community and quality.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Proven leadership in hospitality and a passion for exceptional service.
The predicted salary is between 33975 - 41525 £ per year.
Lead an exceptional team. Make your mark. Grow with us. Great hospitality starts with great leaders. At Heartwood Collection, we’re looking for talented General Managers who want to build brilliant teams, run exceptional businesses and create places that guests love returning to. Home to Heartwood Inns and Brasserie Blanc, we bring together fresh seasonal food, warm hospitality and beautiful surroundings. Our ambition is to sit at the heart of every local community we serve, creating memorable experiences for every guest, every day.
With more than 50 pubs and brasseries, and an exciting programme of new openings ahead, this is a fantastic time to join Heartwood Collection. By the end of 2026, we will also operate more than 300 boutique bedrooms, expanding our collection beyond outstanding places to eat and drink into relaxed, high-quality stays. To support this growth, we’re recruiting exceptional hospitality leaders ahead of our upcoming openings. Joining us now means you can get to know our culture, our standards and our people while developing towards the right long-term General Manager opportunity within the collection.
We’re currently looking for talented leaders across:
- Birmingham and the Cotswolds
- Thames Valley and Oxfordshire
- Greater London and Surrey
- The South Coast
If you’re ready to take ownership of a thriving hospitality business and want to grow your career with one of the UK’s fastest-growing premium hospitality groups, we’d love to hear from you.
As a General Manager with Heartwood Collection, you’ll be trusted to lead your business with energy, personality and pride. You’ll inspire your team to deliver outstanding hospitality, build lasting relationships with your guests and local community, and take real ownership of your site’s commercial performance. You’ll be visible, hands-on and present, setting the standard on the floor while developing the people around you and creating a culture where everyone can perform at their best. This is an opportunity to lead a quality hospitality business while building your future within an ambitious and growing collection.
You’re a natural hospitality leader who combines a genuine love of people and service with the commercial confidence to run a successful business. You’ll bring:
- Proven leadership experience within a successful premium pub, restaurant or hospitality business
- A genuine passion for fresh food, quality drinks and memorable guest experiences
- The ability to inspire, coach and develop managers and their teams
- Strong commercial awareness, including experience managing budgets, KPIs and profitability
- A hands-on leadership style and the confidence to lead from the floor
- Excellent operational and organisational skills, with an uncompromising focus on quality and consistency
- The ability to build strong community connections and lasting guest relationships
- A track record of delivering results within a branded or multi-site hospitality environment
What matters most is that you have the leadership, ambition and passion to create something special.
What's in it for you?
- Competitive salary package including TRONC* and performance-based bonus
- 48-hour contract
- Private healthcare with Bupa
- Tailored training and career progression through our Stepping Stones leadership programme
- Access to Hospitality Action via our Employee Assistance Programme
- Discounts across hundreds of retailers and experiences through Reward Gateway
- Instant pay access with EarlyPay
- Enhanced maternity & paternity leave
- Up to £1,500 referral bonus
- Option to purchase up to 5 additional days' holiday each year
- 50% off food at Heartwood Inns and Brasserie Blanc, plus 20% for friends and family
- Exclusive discounts on stays in our beautiful inn bedrooms
- Birthday gift and long service recognition
- Cycle to Work scheme
Why Heartwood Collection? We're not just growing, we're building careers. Sunday Times Best Places to Work. Double Winner Publican Awards. Best Pub Brand/Concept Publican Awards. Exciting expansion plans across both Heartwood Inns and Brasserie Blanc. We're passionate about developing our people, promoting from within, and giving our General Managers the support and autonomy to build businesses that become true destinations within their communities. Join us at an exciting point in our journey and build a career with a collection that is growing without losing sight of what makes hospitality special: great people, generous experiences and places full of character. If you’re ready to lead, grow and make your mark, we’d love to start a conversation.
General Manager in Royal Leamington Spa employer: Heartwood Collection
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a vibrant and supportive work culture. As a Chef de Partie, you'll benefit from bespoke training through our Stepping Stones programme, competitive pay with TRONC, and a range of employee perks including discounts and referral bonuses. With exciting growth plans and a commitment to employee development, joining our team means becoming part of a community that values passion, quality, and genuine connections.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Royal Leamington Spa
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heartwood Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heartwood Collection
Don't be shy about reaching out to Heartwood Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Royal Leamington Spa
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heartwood Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heartwood Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
