At a Glance
- Tasks: Lead the relaunch of a historic pub and create unforgettable guest experiences.
- Company: Join Heartwood Collection, a top-rated workplace with a community-focused culture.
- Benefits: Enjoy competitive salary, bonuses, healthcare, and generous holiday options.
- Other info: Dynamic growth opportunities and industry-leading training await you.
- Why this job: Shape your career in hospitality while leading a passionate team in a vibrant setting.
- Qualifications: 2+ years as a General Manager in a high-end pub or restaurant.
The predicted salary is between 35000 - 45000 £ per year.
The White Hart sits in the beautiful coastal town of Lymington, on the edge of the New Forest. Dating back to the 1700s, this Grade II listed pub is steeped in history and full of charm. Following a multi-million-pound refurbishment, it will soon reopen as a warm and welcoming inn featuring a stylish bar with 57 covers, light-filled dining room with 96 covers, gorgeous outdoor terraces with 87 covers for al fresco dining, and a lawn garden perfect for summer gatherings. This is an incredible opportunity for an experienced General Manager to join our team and lead the relaunch of this iconic New Forest pub.
About Heartwood Collection: Proudly named in the Sunday Times Top 100 Best Places to Work, Heartwood Collection is an award-winning family of cosy pubs and atmospheric brasseries at the heart of their communities. Inspired by Raymond Blanc, our Brasserie Blanc and Heartwood Inns brands are renowned for fresh, seasonal food and warm hospitality. We’re more than just a business — we’re a community of like-minded, genuine people. We care deeply about our teams, our guests, and our local suppliers. With over 40 locations today and ambitious plans to grow to 61 sites by 2027, there’s no better time to join us.
What We Offer:
- Competitive salary, service charge + quarterly bonus
- 28 days holiday, plus option to buy 5 extra days
- Enhanced maternity & paternity package
- Private Bupa healthcare
- Stepping Stones Training Platform – industry-leading development & progression
- Coaching & mentorship support
- Employee Assistance Programme with Hospitality Action
- Refer a Friend Bonus – up to £1,500
- EarlyPay – instant access to earned wages
- 50% off food at Heartwood Inns & Brasserie Blanc
- 20% friends & family dining discount
- Birthday gift & long-service recognition awards
- Reward Gateway – hundreds of retail & experience discounts
- Cycle to Work Scheme
The Ideal Candidate: We’re looking for a dynamic, commercially-minded leader with a real presence and a passion for hospitality. You will have:
- At least 2 years’ General Manager experience in a high-end gastro pub or restaurant
- Strong leadership and interpersonal skills
- A track record of running busy operations & overseeing large teams
- Experience driving business growth and managing budgets
- The ability to maintain exceptional standards across all areas
- A vibrant personality, with a talent for motivating and empowering your team
Why Join Us? As we grow, so will you. With our unique training and development programmes, you’ll have the opportunity to shape your career, develop your leadership skills, and be part of something truly exciting. Be part of our story. Join us at The White Hart, Lymington, and help us create unforgettable moments for our guests and teams alike.
General Manager in Pennington employer: Heartwood Collection
Heartwood Collection is an exceptional employer, recognised as one of the Sunday Times Top 100 Best Places to Work. With a strong focus on community and employee well-being, we offer competitive salaries, generous holiday allowances, and industry-leading training programmes that foster personal and professional growth. Join us at The White Hart in Lymington, where you can lead a passionate team in a beautifully refurbished pub, creating memorable experiences for our guests while enjoying a supportive and vibrant work culture.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Pennington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity at a place like The White Hart.
✨Tip Number 2
Show up in style! If you can, visit the pub or restaurant you're interested in. Chat with the staff, soak up the atmosphere, and get a feel for the place. This will not only give you insights but also show your genuine interest when you apply.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research The White Hart and Heartwood Collection, and be ready to discuss how your experience aligns with their values and goals. We love seeing candidates who are passionate about our community and mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of something special at The White Hart.
We think you need these skills to ace General Manager in Pennington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how it aligns with our values at Heartwood Collection.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the General Manager role. Highlight relevant experience in high-end gastro pubs or restaurants, and showcase your leadership skills and achievements that match what we’re looking for.
Be Authentic:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share stories that reflect your vibrant character and how you motivate your team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Heartwood Collection
✨Know Your Venue
Before the interview, take some time to research The White Hart and its history. Familiarise yourself with its recent refurbishment and the vision for the relaunch. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate and empower staff, as this aligns perfectly with what they’re looking for.
✨Discuss Business Growth Strategies
Be ready to talk about your experience in driving business growth. Share specific strategies you've implemented in previous roles that resulted in increased revenue or improved customer satisfaction. This will demonstrate your commercial mindset and ability to manage budgets effectively.
✨Emphasise Community Engagement
Heartwood Collection values community involvement, so think about how you can contribute to the local area. Prepare ideas on how to engage with local suppliers and create events that foster a sense of community at The White Hart. This will show that you align with their ethos.
