Night Manager

£16.10 per hour 30-hour average Mainly Weekend nights with variation for cover At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night Manager £16.10 per hour 30-hour average Mainly Weekend nights with variation for cover At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night Manager As a Night Manager at Heartwood Collection, you'll ensure the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You’ll be responsible for delivering exceptional guest care while ensuring that health and safety standards are met. Also be responsible for the cleanliness of the public areas. Key Responsibilities Handle late guest check-ins, early check-outs, and room allocations/ upgrades through the Property Management System (PMS) Perform night audits, including fire, health and safety, security, and compliance checks; collaborate and hand over with the Management Team Ensure breakfast service preparation is completed and provide a thorough shift handover Manage cleaning duties and oversee property cleanliness and standards Evacuate the property in case of fire alarm activation, following company procedures Night Manager What We Offer Access to the Employee Assistance Program with Hospitality Action Instant pay access through EarlyPay Enhanced Maternity