BOH Recruitment Manager - Heartwood Collection in London

We're now looking for an experienced and people-focused BOH Recruitment Manager to join our Recruitment team and help attract exceptional talent across our growing business. This is a fantastic opportunity for someone who thrives in a fast-paced hospitality environment and enjoys building strong relationships, improving recruitment processes, and delivering an outstanding candidate experience.

The role requires working from Head Office, based in Teddington, Middlesex, one day a week, two days a week from sites, and then two days from home. Ideally, you will be located in Surrey, Buckingham, or Hertfordshire, where you would be commutable to more of our sites.

Reporting to the Head of Recruitment, you'll play a key role in supporting the continued growth of the business by attracting, engaging, and hiring high-quality talent across our kitchens. Working closely with Operations teams and Head Chefs, you'll manage the end-to-end recruitment process across multiple sites, build strong talent pipelines, and support recruitment initiatives that help us continue to grow successfully. This role offers a great balance of strategic thinking and hands-on delivery within a collaborative and high-performing People Team.

• Managing end-to-end recruitment for BOH Management and CDPs across the Group
• Building proactive talent pipelines through sourcing, networking, referrals, advertising, and direct approaches
• Partnering closely with Operations teams to understand hiring priorities and succession opportunities
• Supporting Head Chefs and Stakeholders with recruitment best practices and hiring guidance
• Managing and optimising recruitment systems and ATS usage across the business
• Monitoring recruitment activity, reporting on KPIs, and supporting continuous improvement initiatives
• Supporting employer branding activity and helping promote Heartwood Collection across social media and recruitment channels
• Contributing to recruitment projects and process improvements that support business growth

We're looking for someone energetic, organised, and commercially aware, with a genuine passion for hospitality recruitment. You'll ideally have:

• Minimum of 2 years of experience in hospitality recruitment, preferably in-house
• Experience recruiting Management and/ Head Office roles within a hospitality multi-site environment
• A full UK driving licence and access to your own vehicle are essential for this role due to the location and travel requirements between sites.
• Strong stakeholder management and relationship-building skills
• A proactive and solutions-focused approach
• Experience managing multiple vacancies and priorities in a fast-paced environment
• Confidence using ATS platforms and recruitment systems
• Strong organisational and communication skills
• A collaborative, hands-on attitude and a genuine passion for finding great people

• Competitive salary plus eligibility for Head Office bonus
• Laptop and Mobile Phone
• The Pantry - 100's of retailers and experience discounts through Reward Gateway
• Private Healthcare through Bupa (Employee Only)
• 50% off food at all Heartwood Collection Sites
• Friends and Family discount of 20% off food at all Heartwood Collection Sites
• Discount room rates in our Inns
• Enhanced Maternity & Paternity package
• 25 days of holiday
• Additional holiday- option to buy an extra 5 days holiday per year
• A thoughtful gift to celebrate your birthday
• Employee Assistance Program with Hospitality Action
• Cycle to Work Scheme
• Instant access to pay you have already earned through EarlyPay

Heartwood Collection is one of the UK's fastest-growing hospitality groups, operating across two award-winning brands: Heartwood Inns and Brasserie Blanc. Backed by Alchemy Partners, we are on an exciting growth journey with ambitious expansion plans across our pubs, restaurants, and rooms portfolio. This is an exciting time to join a growing hospitality business with ambitious plans, a strong people culture, and genuine opportunities for development and progression. You'll be part of a supportive and collaborative team where your ideas, energy, and contributions will make a real impact.