At a Glance
- Tasks: Ensure guest safety and smooth operations during the night while maintaining cleanliness.
- Company: Heartwood Collection, a rapidly expanding hospitality brand with over 40 locations.
- Benefits: Instant pay access, discounts on food, referral bonuses, and enhanced parental leave.
- Other info: Exciting career progression opportunities as we expand to over 60 locations by 2027.
- Why this job: Join a growing team and make a real difference in guest experiences overnight.
- Qualifications: 1-2 years of experience in hospitality and strong attention to detail.
The predicted salary is between 9.9 - 12.1 £ per hour.
As a Night Porter at Heartwood Collection, you'll assist in the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours.
You'll be key in delivering exceptional guest care, and ensuring that health and safety standards are met.
- Also, be responsible for the cleanliness of the public areas.,
- Assist the Night Manager in ensuring guest safety and smooth overnight operations.
- Perform cleaning duties and maintain property standards.
- Handle late check-ins, early check-outs, and reservation checks.
- Support night audits, including fire, health & safety, and security checks.
- Prepare for breakfast service and provide shift handovers.
- Follow emergency procedures, including fire evacuations.
- You're responsible, reliable, and have a keen eye for details.
- Well-organised and able to learn systems and audits for overnight.
- Have the ability to work alone when night managers are off.
- 1-2 years of experience as a Night Porter/ Auditor in a hotel or hospitality setting.
At Heartwood Collection, we're excited about the future.
With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us.
We're committed to growing our team with progression opportunities across our estate.
- Employee Assistance Program with Hospitality Action
- Instant pay access through Early Pay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
- #J-18808-Ljbffr
Night Porter in Lewes employer: Heartwood Collection
Heartwood Collection is an exceptional employer located in the vibrant town of Bournemouth, offering a dynamic work environment where creativity and passion for fresh, seasonal cuisine thrive. With strong progression opportunities within our multi-award-winning group, employees benefit from TRONC-included pay, EarlyPay access, and comprehensive training through our Stepping Stones programme, all while enjoying staff discounts in our cosy pubs and brasseries.
