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- Tasks: Lead a vibrant team and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, training, discounts, and instant pay access.
- Why this job: Be part of a growing community with real opportunities for career progression.
- Qualifications: Great interpersonal skills and at least 1 year in a fast-paced restaurant.
- Other info: Exciting expansion plans with over 40 locations and counting!
The predicted salary is between 24000 - 36000 £ per year.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Supervisor. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re confident in looking after elements of service and team members on the floor and to assist management in the shift, set up and close downs
- Ideally, at least 1 year of experience in a fast-paced, fresh food restaurant
Heartwood Collection is a multi-award-winning hospitality group, Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/Concept at the Publican Awards 2025. At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Supervisor in Guildford employer: Heartwood Collection
Contact Detail:
Heartwood Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Heartwood Collection. Check out their social media and website to understand their vibe and values. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your people skills and experience in fast-paced environments, as these are key for a Supervisor role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Supervisor in Guildford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in hospitality and making guests feel special.
Tailor Your CV: Make sure your CV is tailored to the Supervisor position. Highlight any relevant experience in fast-paced environments and showcase your interpersonal skills. We want to know why you're the perfect fit for our team!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for vibrant individuals who can bring warmth and charm to our pubs and brasseries. Let us get to know the real you!
Apply Through Our Website: For the best chance of joining our amazing team, make sure to apply through our website. It’s the easiest way for us to review your application and get you on board with Heartwood Collection!
How to prepare for a job interview at Heartwood Collection
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs, and their commitment to fresh, seasonal dishes. This will show your genuine interest in the company and help you connect with the interviewers.
✨Showcase Your People Skills
As a Supervisor, you'll be interacting with both guests and team members. Prepare examples from your past experiences where you've excelled in customer service or resolved conflicts. Highlighting your interpersonal skills will demonstrate that you're the right fit for their vibrant team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and leadership skills. Think about situations where you've had to manage a busy shift or support your team during peak times. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Stepping Stones programme or how they support team members' growth. This shows that you're not just interested in the role but also in your future within the company.
