At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand across the UK.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Server/Waiter/Waitress in Chobham employer: Heartwood Collection
Heartwood Collection is an exceptional employer located in the vibrant town of Bournemouth, offering a dynamic work environment where creativity and passion for fresh, seasonal cuisine thrive. With strong progression opportunities within our multi-award-winning group, employees benefit from TRONC-included pay, EarlyPay access, and comprehensive training through our Stepping Stones programme, all while enjoying staff discounts in our cosy pubs and brasseries.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Chobham
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Chat with staff and get a feel for the vibe – it’ll help you connect during your interview.
✨Tip Number 2
Show off your personality! When you’re meeting the team, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made guests feel special in the past.
✨Tip Number 3
Ask questions that show you care! In your interview, ask about the training programmes or how the team celebrates successes. This shows you’re genuinely interested in being part of the Heartwood family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Server/Waiter/Waitress in Chobham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special and delivering excellent service.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match what we’re looking for. Mention any previous roles in hospitality or customer service, and don’t forget to showcase your interpersonal skills!
Be Authentic:We love genuine personalities! Don’t be afraid to let your true self come through in your application. Share a bit about your interests in food and service, and why you think you’d be a great fit for our team at Heartwood Collection.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can get back to you about the next steps in the process!
How to prepare for a job interview at Heartwood Collection
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and the types of dishes served at Heartwood Collection. Being able to discuss the food and drink offerings shows your genuine interest in the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, share examples of how you've made guests feel special in previous roles. This will demonstrate your passion for excellent service and your ability to create a welcoming atmosphere.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Prepare by thinking through your past experiences and how they relate to the challenges you might face in this role.
✨Express Your Flexibility and Reliability
Heartwood Collection values flexibility and reliability in their team members. Be sure to highlight your availability and willingness to work varied shifts. This shows that you're committed to being a dependable part of the team.
