Bartender

Bartender

Lichfield Full-Time No home office possible
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At a Glance

  • Tasks: Serve drinks and create memorable experiences for guests in a lively pub atmosphere.
  • Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
  • Benefits: Enjoy flexible pay options, discounts, and generous referral bonuses.
  • Why this job: Be part of a vibrant team with growth opportunities in a community-focused environment.
  • Qualifications: Must be 18+, have great people skills, and a passion for excellent service.
  • Other info: We're expanding rapidly, offering exciting career progression across our locations.

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Bartender. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

  • Pay is based on National Living Wage + TRONC
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • A birthday gift and Long Service Recognition
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Cycle to Work Scheme

About You:

  • You’re a people person with great interpersonal skills and love making guests feel special
  • You’re flexible, reliable, and passionate about delivering excellent service
  • You must be over the age of 18 to serve alcohol and have a flair for drinks

Heartwood Collection is a multi-award-winning hospitality group:

  • Sunday Times Best Places to Work winner 2024
  • Double winner at the Publican Awards 2024
  • Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.

Bartender employer: Heartwood Collection

At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a warm and vibrant work culture. With bespoke training through our Stepping Stones programme and numerous employee benefits, including generous discounts and referral bonuses, we are dedicated to supporting your growth and well-being. Join us in a dynamic environment where your passion for service can flourish as we expand our community across the UK.
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Contact Detail:

Heartwood Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bartender

✨Tip Number 1

Familiarise yourself with the Heartwood Collection's values and mission. When you understand what makes us unique, you can tailor your conversations during interviews to show how your personal values align with ours.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience at Heartwood Collection. They can provide insights into the company culture and may even refer you, which could significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to showcase your bartending skills in a practical setting. Many establishments, including ours, appreciate candidates who can demonstrate their ability to mix drinks and engage with customers effectively during the interview process.

✨Tip Number 4

Stay updated on current drink trends and seasonal ingredients. Being knowledgeable about what’s popular can impress your interviewers and show that you’re passionate about the role and the hospitality industry.

We think you need these skills to ace Bartender

Excellent Interpersonal Skills
Customer Service Orientation
Knowledge of Mixology
Attention to Detail
Ability to Work Under Pressure
Flexibility and Reliability
Strong Communication Skills
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Cash Handling Experience
Knowledge of Health and Safety Regulations
Creativity in Drink Presentation
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what being a Bartender at Heartwood Collection entails. Familiarise yourself with their values and the type of service they provide to ensure your application reflects this.

Tailor Your CV: Highlight relevant experience in hospitality or bartending. Emphasise your interpersonal skills and any specific achievements that demonstrate your ability to create a welcoming atmosphere for guests.

Craft a Personal Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention why you want to work for Heartwood Collection specifically and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality sector.

How to prepare for a job interview at Heartwood Collection

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to make guests feel special, as this aligns with what Heartwood Collection values in their team.

✨Demonstrate Your Interpersonal Skills

Since being a people person is crucial for this role, prepare examples of how you've successfully interacted with customers in the past. Highlight any situations where you resolved conflicts or enhanced a guest's experience.

✨Know Your Drinks

Brush up on your knowledge of cocktails, wines, and beers before the interview. Being able to discuss your favourite drinks or even suggest new ones can show your flair and passion for bartending.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training programmes, and growth opportunities within Heartwood Collection. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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