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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and guest experiences in our award-winning pubs.
- Company: Join the Heartwood Collection, a celebrated group of cosy pubs and brasseries.
- Benefits: Enjoy a competitive salary, instant pay access, and generous discounts on food and retail.
- Why this job: Be part of a growing community with real opportunities for career progression and personal development.
- Qualifications: 2-3 years as an Assistant Manager with strong leadership and hospitality skills.
- Other info: Exciting expansion plans with over 40 locations and counting!
The predicted salary is between 32000 - 48000 £ per year.
Overview
Assistant Manager
On Target Earnings £40,000 (Including TRONC)
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager.
We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer
- Competitive salary package, includes TRONC*
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About you
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
- Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2–3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site
Awards and company profile
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that’s warm, genuine, and full of life.
*On Target Earnings is based on a 48-hour working week; TRONC is calculated from the expected 6 months\\\’ site average
Please note, we cannot take applications from overseas or that require sponsorship
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Assistant Manager employer: Heartwood Collection
Contact Detail:
Heartwood Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be interacting with guests and team members all the time. Role-play common scenarios with a friend to boost your confidence and showcase your vibrant personality during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about the Stepping Stones programme or how they support team development. This not only demonstrates your interest but also helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Heartwood family directly. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating amazing experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience as an Assistant Manager. Focus on your leadership skills and any fresh food restaurant experience you've got – we love seeing how you can run a service from the floor!
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to join Heartwood Collection. Mention our values and how they align with your own. This shows us that you’ve done your homework and are genuinely interested in being part of our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Heartwood Collection
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their commitment to fresh, seasonal dishes. This will show your genuine interest in the company and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your previous roles where you've successfully led a team, handled challenges, or improved service quality. Be ready to discuss how you can support the General Manager in various aspects of running the site.
✨Emphasise Your People Skills
Heartwood Collection is looking for a passionate and vibrant personality. During the interview, highlight your experience in creating positive guest experiences and supporting your team. Share anecdotes that showcase your ability to connect with both guests and staff, as this is crucial in hospitality.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the company's future plans. This not only shows your enthusiasm but also helps you gauge if Heartwood Collection is the right fit for you. Plus, it demonstrates your proactive approach!
