At a Glance
- Tasks: Lead client experience teams and manage diverse accounts while fostering team growth.
- Company: Hearts & Science, a fast-growing agency with a unique culture.
- Benefits: Collaborative environment, career development opportunities, and a focus on inclusivity.
- Other info: Flexible recruitment process to support your best self.
- Why this job: Shape client relationships and make a real impact in the media landscape.
- Qualifications: Experience in client management, media planning, and team leadership.
The predicted salary is between 60000 - 80000 £ per year.
About the Role:
We’re looking for a Business Director to lead one of the Client Experience teams at Hearts, whilst leading a mix of accounts and managing an eager team, encouraging team growth and retention. In this role, you will be responsible for shaping and communicating client experience in and outside the agency. You will have an ambassadorial role in the agency & client community and will be responsible for building relationships with our clients at the highest level.
Your Main Responsibilities Will Include:
- Making a quick impact and becoming a day-to-day lead
- Developing and orchestrating client relationships & planning output of the account
- Looking to the future with client relationships, owning the client development plan in collaboration with the Client Partner
- Providing air cover and active involvement in critical projects for our clients
- Operating effectively at a horizontal and vertical level, i.e. alongside your Client Experience peers whilst integrating with all other Hearts specialists
We’re looking for someone who has considerable experience working as a skilled client operator, delivering a brilliant day-to-day client experience. You will also have demonstrable experience delivering best-in-class media planning, creative ideas and effective campaigns. You will have strong knowledge of client business challenges and will be confident in challenging conventions, as well as being a skilled project manager with the ability to orchestrate responses alongside wider agency teams. You will also have experience managing and developing a team.
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Acquisition team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.
About The Agency:
Hearts & Science, part of Omnicom Media Group (OMG UK), are one of the fastest growing agencies in the market. Built in the digital age with agility at our core, our DNA is different from your average media agency. Our people bring to life our values of challenging conventions, celebrating difference, collaboration and positivity.
Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
We will process your personal data in accordance with our Recruitment Privacy Notice.
Business Director employer: Hearts & Science
Hearts & Science is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Greater London. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and career advancement, all while encouraging a collaborative environment where your ideas can thrive. Join us to be part of a team that not only values your contributions but also empowers you to challenge the status quo and drive impactful results for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Business Director
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Hearts & Science and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Hearts & Science are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Hearts & Science on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Hearts & Science. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Business Director
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Hearts & Science. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Hearts & Science:Show us that you’ve done your homework! In your application, briefly mention what you admire about Hearts & Science’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Hearts & Science
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Hearts & Science will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Hearts & Science, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
