Biddable Account Director

About the Role:

Role purpose: To work collaboratively to develop an integrated media strategy according to client’s business objectives and KPIs, and lead annual budgeting and media planning. Lead and manage a Biddable team, actively contributing to team growth and retention.

Key role responsibilities:

• Work collaboratively with wider agency Strategy, Digital and offline teams to develop an integrated media strategy according to client’s business objectives and KPIs. Responsible for ensuring the team is effectively delivering this strategy.
• Lead annual budget and media planning. Ensure effective translation of client business objectives and macro audience strategy into channel level plans.
• Uphold overall quality of campaign outputs and ensure deadlines are being met in line with defined SLAs.
• Ensure account is at the forefront of channel opportunity and automation capabilities across data, technology and creative. Input into third party tech & data deals, best practice and adopt across account where beneficial.
• Maintain a deep understanding of channel level and wider Martech infrastructure across the account, driving optimal use and integration.
• Hold a clear comprehension of account context within the agency, scope and commercial structures. Drive incremental revenues via wider agency/OMGUK central services and OMGUK propriety, white labelled and third-party biddable tools & tech.
• Oversee the status of media bookings, reconciliations, and billings to ensure timely and accurate completion according to Omnicom finance processes.
• Lead content output and coordinate production across the team for QBRs, strategic meetings and key new opportunity pitches.
• Design operational processes to create optimal efficiency and ways of working across the account, leveraging Annalect India support and automation where possible.
• Responsible for the overall wellbeing and engagement of the team including facilitating learning & development opportunities and promoting upskilling across wider agency teams, and ensuring optimal team structures and resourcing.
• Maintain regular, structured contact with key senior digital clients to build trust.
• Develop collaborative strategies and ensure client satisfaction.
• Overarching management of client expectations, supporting the team where needed.
• Act as channel escalation point for clients.
• Act as account POC for senior media owner and technology partner contacts.
• Ensure media owners and technology partners are engaged, clear on the strategic vision for the account and challenged to deliver the very best for the account.
• Feed into wider agency and OMG UK channel leadership workstreams.
• Support across new business preparations and pitches.
• Remain up to date across industry developments, regularly sharing POVs to clients and wider internal teams.
• Create case studies, award entries, reports/papers, comment pieces.
• Work alongside wider agency and OMG UK channel leads to develop and upkeep market leading learning materials.

About the Agency:

Hearts & Science, part of Omnicom Media Group (OMG UK), are one of the fastest growing agencies in the market. Built in the digital age with agility at our core, our DNA is different from your average media agency. Our people bring to life our values of challenging conventions, celebrating difference, collaboration and positivity.

The core of our difference is rooted in our culture, something we invest significant time and energy into nurturing to ensure our people remain happy and fulfilled. A central pillar of creating an agency Fit for the Future is making decisions that benefit our people, our agency, our partners and our clients both today and tomorrow. In media terms this means total transparency, over-and-above data governance, ethical media practices and thinking both long and short. This extends into our approach to learning & development, our diverse staff population, and social calendar.

Be Your Best: We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

Diversity, Equity & Inclusion at OMG: At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.