CT Applications Specialist – Heartflow EMEA in London

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting‐edge technology. The flagship product – an AI‐driven, non‐invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis – provides a color‐coded, 3‐D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI‐driven non‐invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMapTM Analysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Location: United Kingdom, field‐based with national travel

Function: Clinical Applications / Customer Success

Reports to: EMEA Leader

Role Overview

The CT Applications Specialist is responsible for enabling the safe, effective, and consistent adoption of HeartFlow solutions across hospitals in EMEA. The role combines advanced cardiac CT expertise with structured education for radiologists, radiographers, and cardiologists. The specialist supports customers from implementation through long‐term optimization, working closely with commercial, marketing, and medical teams to build clinical confidence and drive sustainable utilization.

Key Responsibilities

• Customer Education and Training
  • Deliver structured training programs for radiologists, radiographers, and cardiologists covering patient preparation, acquisition, reconstruction, and image quality requirements.
  • Develop competency‐based education pathways for radiographers to support consistent CCTA quality.
  • Provide one‐to‐one coaching, classroom‐based sessions, and virtual learning modules.
  • Assess learning outcomes and document customer proficiency and adoption.
  • Act as the primary clinical liaison for radiology departments and CT modality leads.
  • Support protocol optimization across major scanner platforms.
  • Facilitate peer‐to‐peer exchange and best‐practice forums for radiographers across the UK and EMEA.
  • Contribute to the development of education standards in cardiac CT.
• Clinical Support
  • Provide on‐site and remote applications support for HeartFlow analyses.
  • Troubleshoot image quality issues and workflow barriers.
  • Participate in clinical discussions related to results interpretation and appropriate use.
  • Capture product feedback and elevate technical issues as needed.
  • Partner with Marketing to design education programs, workshops, and user meetings in the UK and across EMEA.
  • Support the creation of educational materials, case libraries, and digital content.
  • Participate in congresses, roadshows, and customer events as clinical faculty.
  • Align with commercial teams to support implementation and value realization.
  • Evaluate customer CT pathways and recommend process improvements.
  • Maintain training records and customer engagement logs in company systems.
  • Mentor new applications specialists and share best practices across the team.

Required Qualifications

• Registered Radiographer or equivalent UK clinical qualification.
• Minimum of 5 years' experience in cardiac CT imaging.
• Expert knowledge of CCTA acquisition and reconstruction.
• Strong presentation and teaching skills, including confidence presenting to large audiences.
• Strong communication and stakeholder engagement skills.
• Highly organized, self‐starting, and execution‐oriented.
• Hands‐on approach with strong operational focus.
• Ability to travel up to 70–80% across the EMEA region.

Preferred Qualifications

• Experience leading radiographer education programs.
• Familiarity with HeartFlow technology and/or CT‐FFR concepts.
• Experience across multiple CT vendor platforms.
• Involvement in professional societies, faculty roles, or teaching activities.

Core Competencies

• Clinical credibility, communication, stakeholder management, problem‐solving, teamwork, organizational discipline, and commitment to patient‐centered care.

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.