At a Glance
- Tasks: Manage and grow key accounts in the hotel and student accommodation sectors.
- Company: Heartbeat UK is a top player in furniture solutions for hospitality, working with major brands.
- Benefits: Enjoy uncapped commission with an OTE of £70,000+, plus the flexibility of home-based work.
- Why this job: Join a dynamic team, build lasting client relationships, and shape exciting projects in a thriving industry.
- Qualifications: Proven sales experience, ideally in hospitality, with strong relationship-building skills and a full UK driving licence.
- Other info: Opportunity to work with renowned brands like Premier Inn and Travelodge while travelling across the UK.
The predicted salary is between 32000 - 40000 £ per year.
Heartbeat UK is a leading specialist in furniture and interior solutions for the hospitality and accommodation sectors, working with some of the UK's most recognisable brands including Premier Inn, Travelodge, IQ Student Accommodation and other fast-growing operators. With a reputation for high-quality delivery and innovative design, we support the full fit-out lifecycle – from manufacturing to on-site installation – across major hotel chains and large-scale student accommodation projects.
We're seeking a proactive, driven and commercially-minded Sales Account Manager to grow and manage key accounts in the hotel and student accommodation markets. This is an exciting opportunity to build lasting client partnerships, deliver exceptional service, and play a key role in the ongoing growth of Heartbeat UK’s national portfolio.
- Manage and grow a portfolio of clients in the hotel and student accommodation sectors
- Develop strategic relationships with operators, developers, contractors, and consultants
- Manage the full sales cycle from initial contact to final order
- Collaborate with our in-house design, estimating and project teams to develop tailored solutions
- Keep accurate records via CRM and report on account progress
A proven track record in sales/account management, ideally within the hospitality or accommodation fit-out sector:
- Experience working with hotel chains, developers or large-scale accommodation providers
- Confidence in building relationships with senior decision-makers
- Full UK driving licence and willingness to travel nationwide
Knowledge of FF&E or furniture/interior fit-out projects:
- Experience dealing with main contractors or project management firms
- Familiarity with CRM systems and Excel
You’ll work on exciting projects, with the opportunity to shape the direction of your accounts and be rewarded for your success.
If you're ready to take the next step in your sales career and work with some of the biggest names in hospitality and accommodation, please send your CV and a short cover note.
Telephone Sales Account Manager - Home Based employer: Heartbeat UK
Contact Detail:
Heartbeat UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales Account Manager - Home Based
✨Tip Number 1
Research the hotel and student accommodation sectors thoroughly. Understand the key players, trends, and challenges in these markets. This knowledge will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the hospitality and accommodation industries. Attend relevant trade shows, conferences, or local meetups to connect with decision-makers. Building relationships can lead to valuable referrals and insights into upcoming opportunities.
✨Tip Number 3
Familiarise yourself with CRM systems and Excel, as these tools are crucial for managing client relationships and tracking sales progress. Being proficient in these areas will not only streamline your workflow but also impress potential employers.
✨Tip Number 4
Prepare to discuss your previous sales successes and how you've built relationships with senior decision-makers. Be ready to share specific examples that highlight your ability to manage accounts and drive growth, as this will showcase your suitability for the role.
We think you need these skills to ace Telephone Sales Account Manager - Home Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly within the hospitality or accommodation sectors. Use specific examples that demonstrate your success in managing key accounts and building relationships with clients.
Craft a Compelling Cover Note: In your cover note, express your enthusiasm for the role and the company. Mention why you are a good fit for Heartbeat UK, focusing on your proven track record in sales and your ability to develop strategic relationships.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as your experience with CRM systems, knowledge of FF&E, and your ability to collaborate with design and project teams. This will show that you understand the requirements of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover note for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in sales roles.
How to prepare for a job interview at Heartbeat UK
✨Research the Company
Before your interview, make sure to thoroughly research Heartbeat UK. Understand their products, services, and key clients in the hospitality sector. This knowledge will help you demonstrate your genuine interest and align your experience with their needs.
✨Prepare for Sales Scenarios
Be ready to discuss specific sales scenarios from your past experience. Think about how you've managed accounts, built relationships, and closed deals. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Relationship-Building Skills
Since the role involves developing strategic relationships, be prepared to share examples of how you've successfully built rapport with clients or stakeholders. Highlight your communication skills and ability to engage with senior decision-makers.
✨Familiarise Yourself with CRM Systems
As the job requires keeping accurate records via CRM, it’s beneficial to mention any experience you have with CRM systems. If you're familiar with specific tools, be sure to highlight this during the interview to show you're ready to hit the ground running.