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- Tasks: Provide top-notch admin support to ensure smooth clinical services delivery.
- Company: Join Heartbeat Primary Care CIC, a trusted GP Federation in North Yorkshire.
- Benefits: Flexible hours, hybrid working, and a supportive team environment.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Strong communication, organisational skills, and experience in admin roles.
- Other info: Great opportunity for career growth in a dynamic healthcare setting.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a motivated and organised administrator to join the Clinical Services Team. Our team is made up of a Clinical Services Manager, GP Clinical Lead, Clinical Services Officers, Quality & Compliance Officer and a Clinical Services Assistant.
The post holder will be expected to work flexibly, maintain strict confidentiality, and demonstrate a proactive approach to supporting continuous service improvement. The post is available for 30 - 37.5 hours per week, key days to be worked are Tuesdays and Thursdays. Hybrid working available.
Main duties of the job:
- The post holder will provide high-quality, comprehensive administrative support to ensure the effective and efficient delivery of clinical services.
- This is a varied and integral role, contributing to the smooth running of the department and playing a key part in supporting governance processes, quality assurance and ongoing service development.
About us:
Heartbeat Primary Care CIC is the GP Federation of the 16 practices across Hambleton and Richmondshire, North Yorkshire. We deliver at scale clinical services across our neighbourhoods during the week, on evenings and weekends to patients in various hub sites. We aim to meet everyday health and care needs by supporting the communities we serve with innovative quality services. Our mission is underpinned by our values: Being Professional, being trusted, and being Supportive.
Job responsibilities:
- The role will require you to be actively involved in various meetings, supporting follow-up actions and assisting individuals deliver agreed outcomes.
- Undertake a range of duties as requested to support key business functions.
- Communicate professionally and confidentially with patients, colleagues and stakeholders.
- Proactively participate in identifying issues, suggest solutions and opportunities for improvements and escalate where appropriate.
- Carry out general office duties including photocopying, scanning, filing, minute-taking and data entry.
- Ensure all mandatory training is undertaken and kept up to date.
- Prepare for and participate in regular 1-1 meetings.
- Ordering consumables.
- Researching equipment required for various services.
- Assist with governance activities, including preparing audits, collating information supplied from service hub sites, and monitoring mandatory training for bank workers.
- Support the evolution of expanding services.
Person Specification:
- Professional manner.
- Excellent, accurate written and verbal communication skills.
- Numerate to be able to undertake basic calculations and interpret data.
- Excellent attention to detail.
- Follow defined processes.
- Excellent organisational skills and prioritise workload on own initiative.
- Comprehensive knowledge of Microsoft Office applications (Excel, Word, PowerPoint, Teams).
- Full driving licence, with ability to travel independently.
- Experience minuting meetings.
- Experience of using GP clinical systems (SystmOne).
- Experience of using Canva.
- Experience from other administrative role/environment.
- Organising demands and workloads.
- Experience in setting up and maintenance of administrative processes.
- Experience of working autonomously.
- Experience of working in primary healthcare/NHS.
Personal Attributes:
- Professional standards.
- Flexible and adaptable.
- Ability to be a team player and share information.
- Build rapport and develop positive relationships.
Clinical Services Assistant (Administrative) in Northallerton employer: Heartbeat Primary Care CIC
Contact Detail:
Heartbeat Primary Care CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Assistant (Administrative) in Northallerton
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in clinical services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles in healthcare and practice your answers. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities in one place, making your job search easier.
We think you need these skills to ace Clinical Services Assistant (Administrative) in Northallerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Services Assistant role. Highlight your administrative skills and any relevant experience in healthcare settings. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at Heartbeat Primary Care. Keep it professional but let your personality show!
Showcase Your Communication Skills: Since the role involves communicating with patients and colleagues, make sure your written application reflects your excellent communication skills. Use clear and concise language, and double-check for any typos or errors.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Heartbeat Primary Care CIC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Services Assistant. Familiarise yourself with the key duties mentioned in the job description, such as providing administrative support and participating in governance activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves communicating professionally and confidentially with patients and colleagues, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to convey important information or resolve issues, and be ready to discuss these during the interview.
✨Demonstrate Proactivity and Problem-Solving
The job requires a proactive approach to identifying issues and suggesting improvements. Come prepared with examples of how you've taken initiative in past roles, whether it was streamlining a process or improving service delivery. This will highlight your ability to contribute positively to the team.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and ability to prioritise workloads. You might be asked how you would handle multiple tasks or manage deadlines. Think of specific scenarios from your experience where you successfully juggled various responsibilities and be ready to share those stories.