At a Glance
- Tasks: Support sales and commercial functions with data insights and administrative tasks.
- Company: Join City Cruises, a leader in unforgettable experiences and transportation services in London.
- Benefits: Enjoy a competitive salary, remote work options, and a vibrant team culture.
- Other info: Opportunity to work with diverse teams and enhance your skills in a supportive setting.
- Why this job: Gain exposure across the business while contributing to exciting projects in a dynamic environment.
- Qualifications: Degree in travel/tourism or business; one year of relevant experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
£30,000 | London UK, On-Site - There is an option for this role to be worked 2 days a week remotely once training is completed.
OverviewCity Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London and York.
The Sales and Commercial Administration Executive role works across our sales and commercial functions and owns a range of data insights and administrative functions to support our growth goals. The post holder can expect exposure to many areas of the business.
ResponsibilitiesCommercial insights
- Maintain a range of dashboards which give insights into the health of our business.
- Monitor 3rd party sales assets (mainly websites but could include print assets) to ensure information and prices are accurate and up to date
- Regular price and competition analysis to ensure our offering remains competitive
- Monitor and collate customer reviews from 3rd party platforms and distribute with suggestions for improvements.
- Collate ad hoc data as requested to assist the business in decision-making
- Distribute rates and content to new and existing partners.
- Assist trade partners with bookings and queries
- Ensure all contact with trade partners is logged in Salesforce
- Issue tickets to third parties, ensure records are up to date and liaise with finance team for reconciliations.
- Self-Biller reconciliation and resolution (working closely with credit control)
- Act as the internal owner for our b2b booking platform. Ensure partners have access to inventory and highlight any fixes or enhancements to the appropriate teams. Train partners in the use of this system and ensure they adopt best-practices
- Be the first point of contact for a range of internal teams (finance, f&b) to answer any questions related to third-party sales
- Host familiarization trips for sales partners.
Other duties
- Monitor F&B reports
- Support across the departments when required on project work
- Educated to degree level, ideally within a travel/tourism or business related discipline
- One year's work experience in travel / leisure / hospitality
- Proficient in MS Office, particularly Excel
- Self starter with ability to plan and prioritise own workload
- Excellent written and verbal communication skills
- Excellent attention to detail and committed to data accuracy
- Past experience using Salesforce advantageous
City Experiences Europe does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Sales and Commercial Admin Executive City Cruises London London, UK Sales employer: Heart Talent
City Cruises UK offers a vibrant work environment in the heart of London, where employees are encouraged to grow and develop their skills within the dynamic travel and tourism sector. With a strong focus on employee well-being, the company provides flexible working options, including remote work after training, and fosters a culture of collaboration and innovation. Joining City Cruises means being part of a global leader in experiences and transportation, with ample opportunities for career advancement and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Commercial Admin Executive City Cruises London London, UK Sales
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Commercial Admin Executive City Cruises London London, UK Sales at Heart Talent, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Heart Talent. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Commercial Admin Executive City Cruises London London, UK Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales and Commercial Admin Executive City Cruises London London, UK Sales
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Heart Talent:When writing your cover letter, make sure to tailor your message specifically for Heart Talent. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Heart Talent
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Heart Talent that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Heart Talent that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Heart Talent’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
