At a Glance
- Tasks: Support students by managing records and coordinating assessments with professionals.
- Company: Join Heart of Worcestershire College, the largest further education institution in the county.
- Benefits: Enjoy a competitive salary, flexible working, and a generous holiday allowance.
- Other info: Travel to other campuses may be necessary; mentoring and professional development are provided.
- Why this job: Be part of an inclusive community that values diversity and offers growth opportunities.
- Qualifications: Level 2 Administration qualification or relevant experience required.
The predicted salary is between 20000 - 29000 £ per year.
Job Description
The appointment is subject to the Conditions of Service for Business Support Staff. The role requires compliance with College policies and standard checks as part of the recruitment and employment process.
Conditions of Service
All successful applicants will undergo required checks:
- Enhanced DBS
- 2 references, one of which must be your current or most recent employer
- Qualification validation check
Salary
The salary range for this post is from £8,386 - £8,667 per annum. Starting salary depends on qualifications and experience. After successfully passing probation, salary will progress within the band on an annual incremental basis until the top of the scale.
Hours of Work
14 hours per week for 40 weeks per year.
Annual Leave
This is a term-time appointment. You will receive a payment in lieu of holiday, in addition to your salary. You will also be paid for statutory Bank Holidays and concessionary days that fall within your working week.
Pension Scheme
The College operates an occupational pension scheme: Local Government Pension Scheme.
Probationary Period
Newly appointed staff have a 6-month probationary period. During probation, you must complete the Corporate staff induction, and any mandatory sessions (Equality & Diversity, Safeguarding, Prevent, GDPR, Cyber Security, Health & Safety, and Teaching and Learning Induction where applicable). Failure to complete these requirements may affect probation success.
First Aid & Fire Marshall
Staff with these responsibilities are required to undertake first aid and/or fire marshal duties as needed. Training must be kept up to date.
References
Two satisfactory references must be received before the end of the probationary period for probation to be successfully completed.
Location
The successful applicant will be based across campuses but may be required to work at other locations from time to time.
Validation of Qualifications
The College will undertake qualification validation by writing to the appropriate educational institute. Only essential qualifications for the post will be followed up.
Contractual Requirement to Obtain a Qualification
If a qualification is a contractual requirement, the College reviews its CPD budget annually and cannot guarantee funding for course fees. Student loan facilities are available.
Maths and English
A minimum level 2 qualification in both English and Maths is required. If not held, you will be expected to obtain them during employment.
Safeguarding
The College is committed to safeguarding and promoting welfare. All staff and volunteers must share this commitment and undertake safeguarding training following appointment. Induction includes reading Keeping Children Safe in Education Part 1 as applicable.
Online Checks
shortlisted candidates who are successful in the recruitment process and prior to a formal offer will be subject to online checks by a neutral party. Consent for these checks was requested at application stage.
Disclosure & Barring (DBS)
All successful applicants will complete and pay for a DBS check. Costs are deducted from the first salary payment. The College adheres to the DBS Code of Practice; policies on Disclosure and Offenders exist and are available on request.
Recruitment of Ex-offenders
The College is committed to fair treatment regardless of race, gender, religion, sexual orientation, dependants, age, disability or offending background. We use DBS to assess suitability and do not discriminate based on conviction history. Applicants must declare pending prosecutions and spent convictions as defined by the Rehabilitation of Offenders Act 1974, with exceptions for protected cautions or convictions as defined by law. See guidance document before applying. Having a criminal record will not necessarily bar you from working with us; suitability depends on the position and circumstances.
Training
All successful applicants will undertake any necessary training and development, including Health and Safety.
No Smoking Policy
HoW College is a smoke-free environment. Smoking-related products are restricted on site.
Student Support Administrator in Redditch employer: Heart of Worcestershire College
HoW College is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional development. With flexible working arrangements, comprehensive benefits, and opportunities for further qualifications, staff can thrive while making a meaningful impact on students' lives at our Redditch campus. Join us to be part of a community that values growth, collaboration, and the promotion of equality.
Contact Details:
Heart of Worcestershire College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Administrator in Redditch
✨Tip Number 1
Familiarise yourself with the specific needs of diverse student populations. Understanding the challenges faced by students requiring additional support will help you demonstrate your commitment to inclusivity during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Research the Heart of Worcestershire College's initiatives and values, especially around diversity and sustainability. Being able to speak about how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with data management systems, particularly in relation to student records. Highlighting your attention to detail and organisational skills will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Student Support Administrator in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Student Support Administrator. Emphasise your attention to detail, administrative skills, and any experience working in educational settings.
Craft a Compelling Cover Letter:Write a cover letter that showcases your motivation for the role and your understanding of the college's values, such as diversity and inclusion. Mention specific examples of how you can contribute to the supportive environment at Heart of Worcestershire College.
Highlight Relevant Qualifications:If you have a Level 2 Administration qualification or relevant experience, make sure to mention this prominently in your application. Include any additional qualifications or training that may enhance your candidacy.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Heart of Worcestershire College
✨Show Your Attention to Detail
As a Student Support Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulousness made a difference, especially in managing records or data.
✨Demonstrate Your Commitment to Inclusivity
Heart of Worcestershire College values diversity and inclusivity. Share your understanding of these principles and how you've applied them in previous roles or situations, particularly in educational settings.
✨Highlight Your Organisational Skills
This role involves coordinating various tasks and managing multiple responsibilities. Prepare to explain how you prioritise tasks and manage your time effectively, perhaps by sharing specific tools or methods you use.
✨Be Ready to Discuss Travel Flexibility
Since the position requires travel to different campuses, express your willingness and readiness to travel as needed. You might want to mention any previous experiences that involved travel for work or study.
