Student Experience Coach - Redditch

Job Title Student Experience Coach - Redditch Closing Date 28/08/ :59 Pay Actual salary £12,550.11 - £13,641.49 based on 20 Hours x 40 Weeks.

Starting salary is dependent on experience and qualifications.

Hours 20 Hours x 40 Weeks Type Part Time

Please note: Ho W College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants.

We would therefore advise interested candidates to apply promptly.

WHAT WE ARE LOOKING FOR

To become a Student Experience Coach in our Student Experience and Engagement department, we need someone who is experienced, patient and resilient.

The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.

We have a variety of students from the surrounding area; we are a welcoming and inclusive community that champions diversity and equality across our college.

Our departments collaborate to establish and uphold the inclusive Ho W culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.

Although this position is based at our Redditch campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required.

WHAT YOU'LL BE DOING

To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description.

You will support in many aspects, to name a few

• Plan, coordinate and evaluate a diverse programme of enrichment, personal development and student engagement activities that support the College's strategic priorities.
• Lead on the organisation and delivery of key student events, including Freshers' Fair, Student Conference, charity events and health and wellbeing campaigns.
• Develop and coordinate student leadership and learner voice initiatives, including Student Ambassadors, Student Governors, focus groups and social action projects.
• Promote student participation, inclusion, active citizenship and community engagement through volunteering, enrichment and social action opportunities.
• Monitor, analyse and report on learner participation, engagement and impact, identifying opportunities to improve outcomes and increase involvement across all student groups.
• Support the implementation of the College's Personal Development, Inclusion, Equality, Diversity and Inclusion, Careers, Safeguarding and Prevent strategies.
• Build and maintain effective relationships with external organisations, community partners and guest speakers to enhance student experiences.
• Manage allocated budgets effectively and ensure resources are used efficiently.
• Support College-wide events, open days and student elections as required.
• Champion equality, diversity, inclusion, wellbeing and safeguarding in all aspects of student engagement and enrichment activity.

ABOUT US.

Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses.

In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood.

By 2030, we also intend to be 90% green!

Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.

THE PERKS.

A career with us entails much more than a pay cheque, because we know our employees are our most valuable resource. You can look forward to the following perks with us.

• Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
• Regular Continuing Professional Development
• Opportunity to gain further qualifications and enhance professional development through our Awards process
• Agile and Flexible working (Dependent upon role)
• Employee discounts & benefits package including high street and travel discounts
• Fantastic progression opportunities
• A mentor to support you in your new role
• Cycle to Work Scheme
• Free onsite parking (Certain Campuses only)
• Opportunities of volunteering within local community and charities

WE HIRE PEOPLE.

Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen Ho W.

The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

We want you to know that Ho W is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this.

This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.

For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.

BIT MORE INFO.

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils.

Closing date for this post is: 28 th August 2026

Job Description

• AIMS AND PURPOSE OF THE JOB
• To lead and coordinate meaningful learner participation activities that ensure learners influence decision‑making, contribute to continuous improvement and shape an inclusive college culture where all students feel safe, respected, valued and able to belong.
• To organise and promote a range of health and wellbeing campaigns and resources to raise awareness of relevant issues that impact on students and signpost to support.
• To support the development of Social Action plans and reporting using 'Good for me, Good for FE' initiative, acts of kindness and 'I will' campaign.
• To further develop focus group activities for identified cohorts of learners to support equality, diversity and inclusion objectives.
• To develop opportunities that enhance learners' character, confidence, resilience, independence, leadership skills, aspiration and readiness for their next steps in education, employment and adult life.
• To develop activities and resources to prepare learners for life in modern Britain, by equipping them to be responsible, respectful, active citizens who contribute positively to society, developing their understanding of fundamental British values and their understanding and appreciation of diversity.
• Develop enrichment activities aligned to the enrichment framework to enhance personal development and the learner experience.
• To support the delivery of the College Personal Development Strategy and Enrichment Framework through activities that promote character development, wellbeing, employability, leadership, active citizenship, cultural capital and preparation for adulthood.
• Managing the Hub space and creating and promoting inclusive, welcoming and psychologically safe environments where learners from all backgrounds, including vulnerable, disadvantaged and underrepresented groups, experience a strong sense of belonging and participation.

MAIN DUTIES/RESPONSIBILITIES

• To organise the College’s Freshers’ Fair in September of each year.
• To plan, coordinate and evaluate an annual programme of enrichment activities aligned to the College Enrichment Framework, THRIVE Tutorial Programme and Personal Development Strategy.
• To support and organise charity events throughout the year.
• To monitor and evaluate learner participation in enrichment activities and identify strategies to improve engagement amongst underrepresented learner groups.
• To coordinate social action, volunteering and community engagement activities that promote active citizenship, inclusion, sustainability and positive contribution to society.
• To ensure that the budget set aside for these purposes is efficiently spent and effectively monitored.
• To facilitate and oversee the provision of qualified guest speakers to deliver the health and wellbeing campaigns.
• To identify the recreational, social and cultural needs of students in order to facilitate their personal development.

Organise and promote a programme of activities to meet their identified needs.

• To maintain good order and discipline among the students and to safeguard their health and safety both on the College premises and when engaged in authorised College activities elsewhere.
• Promote good working relationships between the College and relevant external agencies.
• Supporting the development of Student Ambassadors.
• To develop student leadership opportunities including Student Ambassadors, Student Governors, focus groups, and social action projects.
• To support students in developing the confidence, skills and behaviours required to become active contributors within the college and wider community.
• To organise and run the
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