At a Glance
- Tasks: Manage member data and support engagement activities in a vibrant London setting.
- Company: Join a dynamic team at the heart of London's West End.
- Benefits: Competitive salary, impactful work, and opportunities for professional growth.
- Other info: Flexible application process with rolling interviews – apply early!
- Why this job: Make a real difference in one of the world's most exciting districts.
- Qualifications: Strong organisational skills and a passion for data management.
The predicted salary is between 30000 - 32000 £ per year.
Looking for a role working in the heart of London, shaping a world-class West End? The CRM and Engagement Coordinator is responsible for maintaining high-quality member data, reporting and coordination to support effective engagement across HOLBA and the successful delivery of the BID ballot campaign.
Working as part of the Engagement team, the postholder ensures CRM data is accurate, up-to-date and structured to support voter tracking and engagement activity. The role provides reporting, briefing materials and data summaries to support targeted engagement and informed decision-making.
The postholder acts as a central coordination point for engagement activity, ensuring clear visibility of member interactions, accurate voter tracking, and alignment across the team. If you’re passionate about making an impact in one of the world’s most dynamic districts, we’d love to hear from you.
Salary £30k-£32k dependent on experience.
NOTE: We regularly review applications and reserve the right to close this advert early if we identify suitable candidates. To avoid disappointment, submit your application as soon as possible. Closing date no later than 10am on 6th July 2026. Interviews will be held on a rolling basis.
For an informal chat please contact Dr Julie Grail.
CRM and Engagement Coordinator employer: Heart of London Business Alliance
Join a vibrant team at the heart of London, where your role as a CRM and Engagement Coordinator will directly contribute to shaping a world-class West End. With a strong focus on employee growth and a collaborative work culture, we offer competitive salaries and the opportunity to make a meaningful impact in one of the most dynamic districts globally. Our commitment to maintaining high-quality member engagement ensures that you will be part of a forward-thinking organisation that values innovation and teamwork.
Contact Details:
Heart of London Business Alliance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM and Engagement Coordinator
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Heart of London Business Alliance and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Heart of London Business Alliance are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Heart of London Business Alliance on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Heart of London Business Alliance. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM and Engagement Coordinator
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Heart of London Business Alliance. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Heart of London Business Alliance:Show us that you’ve done your homework! In your application, briefly mention what you admire about Heart of London Business Alliance’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Heart of London Business Alliance
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Heart of London Business Alliance will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Heart of London Business Alliance, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
