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- Tasks: Be the friendly face of our school, handling reception and admin tasks daily.
- Company: Heath Mount Primary School is dedicated to nurturing every child's potential in a supportive environment.
- Benefits: Enjoy flexible working, excellent training opportunities, and access to mental health support.
- Why this job: Join a vibrant team where you can make a real difference in students' lives.
- Qualifications: GCSEs in English and Maths (grade 4) preferred; other relevant qualifications welcome.
- Other info: Potential for full-time employment after successful apprenticeship completion.
Apprentice Receptionist / Administrator
To act as Receptionist/Administrator in the school office, by providing support for a range of office functions within Heath Mount School.
What you\’ll do at work:
- Providing reception and switchboard support to the school
- Providing clerical support to the school’s administrative function
- Receiving, signing in and dealing with or directing pupils, parents and other school visitors as appropriate
- Taking telephone calls and delivering messages as appropriate
- Receiving and sorting incoming mail for delivery to appropriate staff
- Recording, stamping/franking and posting outgoing mail
- Routine word processing, as and when required
- To upload new information to the school website
- Individuals have a responsibility for promoting and safeguarding the welfare of children and young people he/she is responsible for or comes into contact with.
- To ensure all tasks are carried out with due regard to Health and Safety
- To undertake appropriate professional development including adhering to the principle of performance management.
- To adhere to the ethos of the school
- To promote the agreed vision and aims of the school
- To set an example of personal integrity and professionalism
- Attendance at appropriate staff meetings and parents evenings
- Any other duties as commensurate within the grade in order to ensure the smooth running of the school
Where you\’ll work:
Knutsford StreetBalsall HeathBIRMINGHAMWest MidlandsB12 9SR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Communicate effectively
- Ability to write clearly
Other requirements
Willing to undertake job related training DBS check.
Employer Description
Our aim is to create a nurturing and stimulating environment where every child can thrive. Our school is conveniently located on Knutsford Street, Birmingham.
Company benefits
- Excellent CPD opportunities
- A fantastic supportive working environment
- Access to our mental health and wellbeing platform, ExcelWell 24/7 advice and helpline
- Flexible working arrangements
After this apprenticeship
It is hoped but not guaranteed that a full time offer of employment will be given upon successful completion of this apprenticeship.
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Business Administrator, Level 3 – Heath Mount Primary School employer: Heart of England Training
Contact Detail:
Heart of England Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator, Level 3 – Heath Mount Primary School
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a receptionist and administrator in a school setting. Understanding the daily tasks, such as managing phone calls and sorting mail, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your communication skills by engaging with current or former staff at Heath Mount Primary School. This can provide you with insights into the school's culture and expectations, which you can reference in your discussions.
✨Tip Number 3
Highlight any relevant experience you have in customer service or administrative roles. Even if it's informal, being able to discuss how you've handled similar tasks will make you a more attractive candidate.
✨Tip Number 4
Prepare for potential questions about safeguarding and child welfare, as these are crucial in a school environment. Being knowledgeable about these topics will show your commitment to the role and the well-being of students.
We think you need these skills to ace Business Administrator, Level 3 – Heath Mount Primary School
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Business Administrator position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, qualifications, and any previous experience in administrative roles. Make sure to include your GCSE results and any other qualifications that may be beneficial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the school. Highlight specific examples of your communication, organisational, and customer care skills that demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heart of England Training
✨Showcase Your Communication Skills
As a Business Administrator, you'll be the first point of contact for visitors and callers. Make sure to demonstrate your strong communication skills during the interview by speaking clearly and confidently, and by actively listening to the interviewer's questions.
✨Highlight Your Organisational Abilities
The role requires excellent organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will show that you can handle the diverse responsibilities of the position.
✨Demonstrate Attention to Detail
Attention to detail is crucial in administrative roles. During the interview, mention specific instances where your attention to detail made a difference, such as catching an error in a document or ensuring accurate record-keeping.
✨Express Your Commitment to Child Welfare
Since the role involves working in a school environment, it's important to convey your understanding of safeguarding and promoting the welfare of children. Be prepared to discuss why this is important to you and how you would uphold these values in your work.
