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- Tasks: Support administrative tasks, greet patients, manage appointments, and maintain records.
- Company: Join Northfield Medical Centre, a caring GP practice serving 12,400 patients with a friendly team.
- Benefits: Enjoy free parking, complimentary lunch, and access to an Employee Assistance Programme.
- Why this job: Gain valuable skills in a dynamic environment while contributing to patient care and community health.
- Qualifications: GCSEs in English and Maths (Grade C/4 or above) preferred; relevant experience is a plus.
- Other info: Potential for full-time employment after successful completion of the apprenticeship.
Business Administration Apprentice
Northfield Medical Centre is a GP practice with approximately 12,400 patients. We offer high quality holistic care to all our patients and work closely with providers in the community and hospital to provide the best possible care. We have a friendly, motivated team and take pride placing people at the centre of everything we do.
What you\’ll do at work:
- Greeting and assisting patients at reception
- Handling phone calls and directing enquiries
- Booking, rescheduling, and cancelling patient appointments
- Maintaining accurate patient records using clinical systems
- Processing prescriptions and handling patient correspondence
- Maintaining confidentiality and adhering to GDPR regulations
- Manage incoming and outgoing correspondence, including Maintain electronic and paper filing systems, ensuring documents are organised and accessible
- Assist with data entry, record-keeping, and database management tasks
- Provide general administrative support to colleagues, such as photocopying, and filing
- Collaborate with team members on special projects or initiatives as needed
- Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.
Where you\’ll work:
Requirements
Desirable qualifications
- English (grade Grade C or 4 or above)
- Maths (grade Grade C or 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Non judgemental
Other requirements
You will need to undertake DBS check.
About this employer
Northfield Medical Centre is a GP practice with approximately 12,400 patients. We offer high quality holistic care to all our patients and work closely with providers in the community and hospital to provide the best possible care. We have a friendly, motivated team and take pride placing people at the centre of everything we do, working together as a united team.
Company benefits
Free parking. Complimentary lunch is available when the Dining Room is in operation. Access to Employee Assistance Programme.
After this apprenticeship
It is hoped, but not guaranteed, that a full-time offer of employment will be made upon successful completion of the apprenticeship.
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Business Administration Apprentice, Level 3 – Northfield Medical Centre employer: Heart of England Training LTD
Contact Detail:
Heart of England Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice, Level 3 – Northfield Medical Centre
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the day-to-day responsibilities, like handling patient records and managing appointments, will help you demonstrate your enthusiasm and readiness during the interview.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively interacted with customers or colleagues in previous roles. This will highlight your ability to greet and assist patients at reception, which is a key part of the role.
✨Tip Number 3
Research Northfield Medical Centre and its values. Being able to discuss how you align with their commitment to holistic care and teamwork will set you apart as a candidate who truly understands the organisation's mission.
✨Tip Number 4
Prepare to discuss your organisational skills and attention to detail. Think of specific instances where you've successfully managed multiple tasks or maintained accurate records, as these are crucial for the administrative support you'll provide.
We think you need these skills to ace Business Administration Apprentice, Level 3 – Northfield Medical Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Business Administration Apprentice. Emphasise your communication, IT, and organisational skills, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Northfield Medical Centre and how you can contribute to their mission of providing high-quality care.
Highlight Relevant Qualifications: If you have GCSEs in English and Maths or any other relevant qualifications, make sure to mention them clearly in your application. This will demonstrate that you meet the basic requirements for the apprenticeship.
Showcase Your Soft Skills: In your application, provide examples of how you've demonstrated skills like teamwork, problem-solving, and customer care in previous experiences. This will help the employer see your potential fit within their friendly and motivated team.
How to prepare for a job interview at Heart of England Training LTD
✨Show Your Communication Skills
As a Business Administration Apprentice, you'll be interacting with patients and colleagues regularly. During the interview, demonstrate your communication skills by speaking clearly and confidently. Share examples of how you've effectively communicated in previous roles or situations.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities, especially when managing patient records and appointments. Be prepared to discuss how you stay organised in your work, perhaps by mentioning any tools or methods you use to keep track of tasks and deadlines.
✨Emphasise Teamwork
Northfield Medical Centre values a friendly, motivated team environment. Talk about your experiences working in teams, how you contribute to group efforts, and any specific projects where collaboration was key to success.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a difficult patient or managing multiple tasks at once. Think through potential scenarios related to the job and prepare your responses, focusing on problem-solving and customer care.
