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- Tasks: Lead and motivate a team while ensuring outstanding customer service in our convenience store.
- Company: Join the Heart of England Cooperative Society, a family-oriented workplace.
- Benefits: Competitive pay, staff discounts, increasing holiday entitlement, and a solid pension plan.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and a passion for retail are essential.
- Other info: Enjoy structured training and endless career growth opportunities.
The predicted salary is between 26000 - 39000 £ per year.
We are looking for Team Leaders! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Wellesbourne convenience food store on a permanent, full-time contract for 39 hours per week.
Responsibilities
As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society’s Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities.
Life at The Society
Great Place to Work
At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.
First for Customers
We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.
At the Heart of the Community
Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.
Rewards & Benefits
At the Society, we offer a competitive salary of £12.56 per hour, which rises to £13.20 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless!
Team Leader employer: Heart of England Society
Contact Detail:
Heart of England Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heart of England Cooperative Society's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. When you can share real experiences, it shows you’re ready to step up as a Team Leader and makes you stand out from the crowd.
✨Tip Number 3
Be prepared to discuss customer service! Since the Society focuses on outstanding customer experiences, think about how you’ve gone above and beyond for customers in the past. This will demonstrate that you align with their mission of putting customers first.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Heart of England Cooperative Society. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've motivated and driven a team in the past, so share specific examples that showcase your skills.
Emphasise Customer Focus: Since our customers are at the heart of everything we do, it's crucial to demonstrate your commitment to outstanding customer service. Include any relevant experiences where you went above and beyond for customers, as this will resonate with us.
Be Authentic: We love genuine applications! Don’t be afraid to let your personality shine through. Share your passion for convenience retail and why you want to be part of our team. Authenticity goes a long way in making your application stand out.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Team Leader role. Plus, it’s super easy!
How to prepare for a job interview at Heart of England Society
✨Know the Company Inside Out
Before your interview, take some time to research Heart of England Cooperative Society. Understand their values, community involvement, and what makes them a great place to work. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare specific examples from your past experiences where you've successfully motivated a team or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Focus
Since customer service is at the heart of the Society's mission, be ready to discuss how you prioritise customer satisfaction. Share instances where you've gone above and beyond for customers, and how you plan to maintain high standards in the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or community projects the store is involved in. This shows that you're not just interested in the job, but also in contributing positively to the team and the community.