At a Glance
- Tasks: Lead and motivate a team while ensuring outstanding customer service in our convenience store.
- Company: Join the Heart of England Cooperative Society, a family-oriented workplace.
- Benefits: Earn £12.39 per hour, with discounts and increasing holiday entitlement.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and a passion for retail are essential.
- Other info: Enjoy structured training and endless career growth opportunities.
Team Leader – Step Into Store Leadership
We’re looking for a Team Leader to join our Market Bosworth Food Store (16 hours per week). This is your opportunity to move beyond a standard retail role and take real ownership—leading a team, driving performance, and building the skills to progress into Store Management.
What You’ll Be Doing
As a Team Leader, you’ll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.
- Lead, coach and develop your team to deliver strong performance
- Take ownership of shifts, including opening and closing the store
- Drive excellent customer service and make us the go-to store in the community
- Support recruitment, training and onboarding of new colleagues
- Manage performance, attendance and team engagement
- Control key commercial areas including waste, stock and labour
- Maintain high standards across availability, merchandising and compliance
This is a hands‑on leadership role where you’ll be expected to lead from the front and make decisions that impact the store’s success.
About You
- Experience in retail or a fast‑paced customer environment
- Previous supervisory or leadership experience (or ready to step up)
- Commercial awareness and confidence working towards targets
- A natural motivator who can get the best out of people
- Organised, resilient and comfortable taking ownership
Your Career with Us
We don’t just hire Team Leaders—we develop future Store Managers. With structured training, real accountability and ongoing support, you’ll have a clear pathway to progress within the Society.
Pay & Benefits
£13.35 per hour
Holiday & Financial
- 30 days holiday (incl. bank holidays), rising with service
- Pension with 3.3% employer contribution
- Life assurance (2x salary)
Discounts & Perks
- 10% colleague discount + double discount every pay weekend
- 15% discount at Fabb Furniture
- Access to My Staff Shop and wide retail discounts
- Wagestream – flexible access to your pay
Health & Wellbeing
- 24/7 GP access, counselling & support services
- Grocery Aid & Co‑op Credit Union support
- Wellbeing app & mental health support
- Eye care support
Family & Support
- Enhanced maternity pay
- Enhanced redundancy pay
- Bereavement and terminal illness support
Recognition
- Refer a Friend scheme
- Long Service Awards
Why Join Us?
At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you’ll play a key role in shaping your store, developing your team, and making a real difference locally.
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Team Leader employer: Heart of England Society
Contact Detail:
Heart of England Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heart of England Cooperative Society's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled challenges. When you share these during your interview, it’ll demonstrate your experience and passion for leading others in a retail environment.
✨Tip Number 3
Be ready to discuss customer service! Since the Society prides itself on outstanding customer service, prepare to talk about how you've gone above and beyond for customers in the past. This will show that you align with their mission of putting customers first.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Heart of England Cooperative Society family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've motivated and driven a team in the past, so share specific examples that showcase your skills.
Focus on Customer Service: Since our customers are at the heart of everything we do, it's essential to demonstrate your commitment to outstanding customer service. Include any relevant experiences where you've gone above and beyond for customers, as this will resonate with us.
Be Authentic: We love genuine applications! Don’t be afraid to let your personality shine through in your writing. Share your passion for convenience retail and why you want to be part of our community-focused team.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Heart of England Society
✨Know the Company Inside Out
Before your interview, take some time to research Heart of England Cooperative Society. Understand their values, community involvement, and what makes them a great place to work. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Focus
Since customer service is at the heart of the Society's mission, be ready to discuss how you prioritise customer satisfaction. Share specific instances where you've gone above and beyond for customers, and how you plan to maintain high standards in the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or community projects the store is involved in. This shows that you're not just interested in the job, but also in contributing positively to the team and the community.