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- Tasks: Design and deliver engaging training to empower colleagues across various teams.
- Company: Join the Heart of England Co-operative Society, committed to people development.
- Benefits: Enjoy 30 days holiday, discounts, pension contributions, and wellbeing support.
- Why this job: Make a real impact on learning in a community-focused organisation.
- Qualifications: Level 3 AET qualification and experience in Learning & Development required.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About us
At the Heart of England Co‑operative Society, we believe investing in our people is the key to delivering outstanding service to our customers and communities. We are committed to creating a culture where people can learn, grow and thrive, enabling us to deliver excellent service to our customers and communities across our Food and Funeral businesses.
The role
This is a hands-on and varied role where you will design, deliver and embed high-quality training across our Food stores, Funeral homes and Support Centre. You’ll play a key part in ensuring colleagues have the skills, confidence and knowledge to perform at their best. You will deliver a blend of face-to-face workshops, virtual training and digital learning, while supporting the development and ongoing use of our Learning Management System (LMS).
Key responsibilities
- Design and deliver engaging training workshops across the Society using face-to-face, virtual and blended learning methods
- Create inspiring digital learning content and interactive eLearning modules within the LMS
- Support the maintenance, administration and effective use of the LMS, providing guidance to colleagues
- Adapt learning content to suit diverse operational teams and busy customer-focused environments
- Evaluate training effectiveness using feedback and data, continuously improving learning solutions
- Support the delivery of the annual training plan aligned to operational and business needs
- Work collaboratively with managers and subject matter experts to ensure training is practical and relevant
- Ensure training materials reflect current operational practice and regulatory requirements
- Promote a positive learning culture and encourage continuous development and internal progression
- Maintain accurate training records and ensure compliance with internal policies and external requirements
About you
We’re looking for someone who is enthusiastic about developing people and confident delivering training in fast-paced operational environments.
Essential
- Level 3 AET / PTLLS qualification
- Minimum 3 years’ experience in a Learning & Development or training role
- Experience designing and developing digital learning content
- LMS experience including content creation and administration
- Strong facilitation, presentation and communication skills
- Excellent organisation and planning skills
- Ability to analyse learning feedback and data to improve training effectiveness
Desirable
- CIPD Level 5 (or equivalent) in Learning & Development
- ILM Coaching qualification
- Experience within a retail or customer-focused environment
What you’ll bring
- An engaging and practical approach to training delivery
- A customer-focused mindset
- Enthusiasm, adaptability and a collaborative approach
- A genuine passion for learning and development
Why join us?
This is a fantastic opportunity to make a real impact by shaping learning across a diverse and community-focused organisation. You’ll work with supportive colleagues and play a key role in building capability across the Society.
Colleague Benefits:
- 10% discount plus double discount on 4-weekly pay weekend
- Pension scheme 3.3% employer contribution
- 30 days holiday (incl bank holidays) rising with length of service
- FAB furniture discount of 15%
- Enhanced maternity pay
- Enhanced redundancy pay
- Discounts and savings platform – My Staff Shop
- Wagestream
- EAP with GP Access – referrals, prescription service, GP consultations, phone and in-person counselling
- Refer A Friend Scheme
- Long Service Award
- Support for eye care
- Financial and Wellbeing support from: Co-op Credit Union, Grocery Aid
- Life Insurance 2 x salary
- Health Assured Bereavement Support
- Health Assured Wellbeing Services, including My Healthy Advantage mobile app
- ZGP24 Service providing video and phone consultations, open referrals and prescription service
- Crisis 24 – Worldwide security and health information service
- Terminal illness support
Learning and Development Trainer in Coventry employer: Heart of England Society
Contact Detail:
Heart of England Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Trainer in Coventry
✨Tip Number 1
Network like a pro! Reach out to current employees at the Heart of England Co-operative Society on LinkedIn. Ask them about their experiences and any tips they might have for landing the Learning and Development Trainer role.
✨Tip Number 2
Prepare for your interview by practising common questions related to training delivery and digital learning content creation. We recommend using the STAR method to structure your answers, showcasing your skills and experience effectively.
✨Tip Number 3
Showcase your passion for learning and development during the interview. Share examples of how you've adapted training materials in the past to suit diverse teams and environments, highlighting your customer-focused mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our community-focused organisation.
We think you need these skills to ace Learning and Development Trainer in Coventry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for learning and development shine through. We want to see that you genuinely care about helping others grow and thrive in their roles.
Tailor Your Experience: Make sure to highlight your relevant experience in Learning & Development. We’re looking for specific examples of how you've designed and delivered training, so don’t hold back on the details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us see your communication skills right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Heart of England Society
✨Know Your Stuff
Make sure you’re familiar with the Heart of England Co-operative Society’s values and mission. Understand their commitment to learning and development, and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested in the role and the company.
✨Showcase Your Training Skills
Prepare to demonstrate your training delivery methods. Bring examples of workshops or digital content you've created in the past. Be ready to discuss how you adapt your training style to suit different audiences, especially in fast-paced environments like retail.
✨Engage with Questions
Have a few thoughtful questions prepared about the Learning & Development team and their current projects. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.
✨Feedback is Key
Be prepared to talk about how you evaluate training effectiveness. Share specific examples of how you’ve used feedback and data to improve training programmes. This will highlight your analytical skills and commitment to continuous improvement.
