At a Glance
- Tasks: Lead and develop a team, drive performance, and ensure excellent customer service.
- Company: Join Heart of England Co-operative Society, a community-focused organisation.
- Benefits: Earn £13.35 per hour with 30 days holiday and great discounts.
- Other info: Enjoy structured training and ongoing support for career growth.
- Why this job: Take ownership and shape your store while progressing to Store Management.
- Qualifications: Retail experience and leadership skills are preferred, but ready-to-step-up candidates are welcome.
The predicted salary is between 13.35 - 13.35 £ per hour.
We're looking for a Team Leader to join our Cross Keys, Bedworth Food Convenience Store (20 hours per week). This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.
What You’ll Be Doing
- Lead, coach and develop your team to deliver strong performance
- Take ownership of shifts, including opening and closing the store
- Drive excellent customer service and make us the go-to store in the community
- Support recruitment, training and onboarding of new colleagues
- Manage performance, attendance and team engagement
- Control key commercial areas including waste, stock and labour
- Maintain high standards across availability, merchandising and compliance
This is a hands-on leadership role where you’ll be expected to lead from the front and make decisions that impact the store’s success.
Experience
- Experience in retail or a fast-paced customer environment
- Previous supervisory or leadership experience (or ready to step up)
- Commercial awareness and confidence working towards targets
- A natural motivator who can get the best out of people
- Organised, resilient and comfortable taking ownership
At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you’ll play a key role in shaping your store, developing your team, and making a real difference locally. We don’t just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you’ll have a clear pathway to progress within the Society.
Pay & Benefits
- £13.35 per hour
- 30 days holiday (incl. bank holidays), rising with service
- Pension with 3.3% employer contribution
- Life assurance (2x salary)
- 10% colleague discount + double discount every pay weekend
- 15% discount at Fabb Furniture
- Access to My Staff Shop and wide retail discounts
- Stream - flexible access to your pay
- 24/7 GP access, counselling & support services
- Grocery Aid & Co-op Credit Union support
- Wellbeing app & mental health support
- Enhanced maternity pay
- Enhanced redundancy pay
- Bereavement and terminal illness support
Team Leader in Bedworth employer: Heart of England Society
At Heart of England Co-operative Society, we pride ourselves on being more than just a workplace; we are a community-focused employer that values the growth and development of our team members. As a Team Leader in our Cross Keys, Bedworth Food Convenience Store, you will enjoy a supportive work culture with structured training and clear pathways to advance into Store Management, alongside competitive pay and generous benefits including 30 days holiday and health support services. Join us to make a meaningful impact locally while enjoying a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Bedworth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Heart of England Society, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Leader in Bedworth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Heart of England Society that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Heart of England Society will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Heart of England Society and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Heart of England Society
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Heart of England Society, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Heart of England Society!
