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- Tasks: Support individuals with learning disabilities to lead fulfilling lives and promote independence.
- Company: Join Heart of England Mencap, a leading organisation dedicated to empowering those with learning disabilities.
- Benefits: Enjoy flexible shifts, extensive training, 25 days' leave, and discounts at retailers.
- Why this job: Make a real difference every day in a rewarding role with a supportive team culture.
- Qualifications: 2 years' experience in care, driving licence, and a compassionate approach are essential.
- Other info: Rated GOOD by CQC, this role offers a chance to grow and be recognised for your efforts.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.
Mission Statement
At the heart of everything we do is a commitment to Empower individuals to reach their full potential, inspire them to Enjoy the journey, and create opportunities to truly Live-with purpose, passion, and fulfilment.
Culture Statement
At the heart of our organisation is a culture rooted in inclusivity, diversity, and support. We believe that every voice matters and that our strength lies in the unique perspectives, backgrounds, and experiences of our people. We foster an environment where everyone feels welcomed, respected, and empowered to thrive. We encourage and support career development to ensure all employees have the opportunity for growth and challenges.
We are compassionate in our interactions, recognising the humanity in each other and building strong, empathetic relationships across teams and with our customers. Our commitment to professionalism and accountability ensures that we hold ourselves to the highest standards, taking ownership of our actions and delivering on our promises with integrity.
Above all, we are customer-focused-driven by the needs of those we serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations.
Together, these values shape a workplace where people grow, contributions are valued, and excellence is a shared journey.
Do you want a rewarding career in care where you can really make a difference everyday?
We are looking for a Senior Support Worker for our Ash Grove Service in Evesham. You will need to be a driver, be flexible and adaptable under pressure and most of all have care and compassion for our customers to ensure they live their best life!! Ideally you will have at least 2 years\’ experience within the care industry.
This opportunity is 40 hours per week (various shifts as needed) at £13.50 per hour.
Reports To: Service Manager
Purpose of the job:
To support the Operations Manager and Service Managers in delivering effective, outcome focused day-to-day delivery of high-quality support.
To promote and encourage a culture that works towards empowerment, and values equality and diversity and is proactively targeted to achieve levels of independence and fulfilment appropriate for each Customer.
To work collaboratively with your team to ensure that the service always runs compliantly and smoothly.
KEY RESPONSIBILITIES
- To deputise in the absence of the Service/Registered Manager as required.
- Assist with the general day to day running of the service.
- Act as a responsible role model for other members of staff on the shift and supporting the staffing team in their duties when required.
- Develop professional and constructive relationships with customers and their families.
- Adhering to strict policies and guidelines within the health and social care industry (both internal and external) with a working knowledge of them.
- Ensure that a positive and imaginative approach is adopted by the support team to develop a culture that will support the physical and emotional needs of the service users.
- Arrange and actively participate in the organisation and carry out of events and day trips.
- Liaise with external healthcare professionals with matters related to the care of the service users.
- Support with the completion of audits for Quality Assurance.
- Support with uploading and archiving historical records.
- Daily you will be responsible for ensuring that all Customers receive the appropriate level of quality support.
- To actively challenge stigma and discrimination and to raise awareness of Learning Disability issues amongst professionals, carers and people using the Registered/Service.
- To assist in ensuring that the training requirements of staff are facilitated.
- To undertake these duties within a framework that recognises the diversity of the people we support and encourages quality and opportunity for all.
- To participate in supervision, appraisal procedures and training as agreed or directed.
- To undertake such other duties as would be reasonably required for a post of this level of responsibility, as directed by the Registered Manager/Deputy Manager.
If you are looking for variety, want to work with passionate people, have a resilient nature and great at communication we would love to hear from you!
In our latest inspection, we were rated GOOD by CQC!
Employee Benefits
- Extensive training and development
- 25 days plus bank holidays
- Access to 24-hour Employee Assistance Scheme and trained mental health first aiders
- Discount card for high street and online retailers
- Employee \’Refer a Friend\’ scheme
- Long service awards
- Sick pay
- Life assurance scheme
- Staff recognition awards
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Senior Support Worker employer: Heart of England Mencap
Contact Detail:
Heart of England Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker
✨Tip Number 1
Familiarise yourself with the values and mission of Heart of England Mencap. Understanding their commitment to empowering individuals with learning disabilities will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Highlight your experience in the care industry, especially any roles where you've taken on leadership responsibilities. Be ready to share specific examples of how you've supported team members or improved service delivery in previous positions.
✨Tip Number 3
Prepare to discuss how you handle pressure and adapt to changing situations. The role requires flexibility, so think of scenarios where you've successfully managed challenging circumstances while maintaining a high standard of care.
✨Tip Number 4
Showcase your communication skills by preparing to discuss how you've built relationships with customers and their families. Being able to convey empathy and understanding is crucial in this role, so have examples ready that illustrate your approach.
We think you need these skills to ace Senior Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Senior Support Worker position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your experience in the care industry, particularly any roles where you demonstrated leadership or supported individuals with learning disabilities. Use specific examples to showcase your skills and achievements.
Showcase Your Values: Heart of England Mencap values care, compassion, and empowerment. Make sure to convey your personal values and how they align with the organisation's mission in your cover letter or personal statement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heart of England Mencap
✨Show Your Passion for Care
Make sure to express your genuine passion for working in the care sector. Share personal experiences or stories that highlight your commitment to making a difference in the lives of individuals with learning disabilities.
✨Demonstrate Flexibility and Adaptability
Since the role requires flexibility under pressure, be prepared to discuss situations where you've successfully adapted to changing circumstances. Highlight your ability to remain calm and effective in challenging environments.
✨Highlight Teamwork Skills
As a Senior Support Worker, you'll need to work collaboratively with your team. Provide examples of how you've effectively worked within a team, supported colleagues, and contributed to a positive work environment.
✨Knowledge of Policies and Guidelines
Familiarise yourself with relevant health and social care policies and guidelines. During the interview, demonstrate your understanding of these regulations and how you would ensure compliance in your role.
