Support Worker in Alcester

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Chichester Lane Supported Living

Full time, Permanent

£12.50 per hour

40 hours per week

Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.

At the heart of everything we do is a commitment to empower individuals to reach their full potential, inspire them to enjoy the journey, and create opportunities to truly live with purpose, passion, and fulfilment.

At the heart of our organisation is a culture rooted in inclusivity, diversity, and support. We believe that every voice matters and that our strength lies in the unique perspectives, backgrounds, and experiences of our people. We foster an environment where everyone feels welcomed, respected, and empowered to thrive. We encourage and support career development to ensure all employees have the opportunity for growth and challenges.

We are compassionate in our interactions, recognising the humanity in each other and building strong, empathetic relationships across teams and with our customers. Our commitment to professionalism and accountability ensures that we hold ourselves to the highest standards, taking ownership of our actions and delivering on our promises with integrity.

Above all, we are customer-focused, driven by the needs of those we serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations. Together, these values shape a workplace where people grow, contributions are valued, and excellence is a shared journey.

Do you want a rewarding career in care where you can really make a difference every day?

We have exciting opportunities to join our dedicated team in Hampton Magna, supporting several of our wonderful customers in their shared home. Our customers require round-the-clock support, and we are looking for both part-time and full-time staff to join us. This role has an hourly rate of £12.50.

We need people who can be flexible, as our customers' needs vary. Typical shifts include:

• Weekdays: 7am-3pm, 3pm-10pm or 4:30pm-10pm
• Weekends: 7am-3pm, 3pm-10pm, or 7am-10pm
• Sleep-in shifts: 10pm-7am

Our customers are all unique, with different personalities and support needs, but they share a love of music, food, the community, and getting outdoors. Some are independent with personal care and daily living tasks, while others require more complex support, including:

• Stoma care
• Intermittent catheterisation
• Complex epilepsy and seizure management

They need support to stay safe, enjoy fulfilling lives, access the community, manage finances, prepare meals, and achieve daily goals.

We want support workers who are:

• Female staff - We have female customers who are only comfortable with female support workers at this service.
• Car drivers essential - Two customers have their own cars, so a manual and automatic licence is highly desirable.
• Active and energetic - you'll need to enjoy long walks and community activities.
• Flexible and adaptable - willing to work across shifts and support any of the customers in the home.
• Experienced - ideally with a Level 2 NVQ in Health & Social Care, though relevant experience will also be considered.

Alongside being part of something amazing, our employee benefits include:

• Extensive training and development
• 25 days plus bank holidays
• Access to 24-hour Employee Assistance Scheme and trained mental health first aiders
• Discount card for high street and online retailers
• Employee Refer a Friend scheme
• Long service awards
• Sick pay
• Life assurance scheme
• Staff recognition awards

REF-228 325