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- Tasks: Lead a new coffee shop, inspire your team, and deliver exceptional customer experiences.
- Company: Bewiched Coffee, part of the Heart of England Co-operative Society.
- Benefits: Supportive culture, ongoing training, and career progression opportunities.
- Other info: Join a values-led team focused on development and teamwork.
- Why this job: Make a real impact in your community while leading a brand new store.
- Qualifications: Experience in customer service and proven leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Bewiched Coffee is opening a brand new store in Warwick this August and is looking for an exceptional Coffee Shop Manager to lead the store as part of the Heart of England Co-operative Society. This is a fantastic opportunity to shape a new team, embed our culture, and establish Bewiched as the go-to coffee destination within the local community.
What You'll Be Doing
- Leading & Developing the Team: You will be a visible role model, motivating and engaging baristas and supervisors to create a positive, inclusive and high-performing environment. You'll recruit, train, coach and develop your team, celebrating success and managing performance effectively.
- Delivering Outstanding Customer Service: You'll ensure consistently exceptional customer experiences by delivering brand-standard, handcrafted coffee and food, living the Bewiched 'Big 5' and bringing our core values to life every day.
- Managing Store Operations & Standards: From opening and closing the store to maintaining outstanding hygiene, food safety and health & safety standards, you'll take full ownership of operational excellence, ensuring all checks, audits and procedures are completed to the highest standard.
- Driving Sales & Commercial Performance: You'll actively drive sales through great service, upselling and team engagement, while managing stock, cash handling, ordering and wastage to deliver strong commercial results.
What We're Looking For
- Previous experience in customer service, ideally within coffee, hospitality or food retail.
- Proven leadership capability with the ability to inspire, coach and develop a team.
- A positive, proactive and professional approach, with excellent communication skills.
- Strong organisation, attention to detail and problem-solving ability.
- Calm under pressure and confident working in a fast-paced environment.
- Flexibility to work early mornings, evenings and weekends.
Why Join Us?
- The opportunity to lead a brand new coffee shop from launch.
- A supportive, values-led culture focused on development and teamwork.
- The chance to make a real impact in your local community.
- Ongoing training, development and career progression opportunities.
- Be part of the Heart of England Co-operative Society - a business that genuinely puts people and communities first.
If you're a passionate leader with a genuine love for coffee and customer service, and you're excited by the challenge of building something special from the ground up, we would love to hear from you. Apply now and be part of the Bewiched journey with the Heart of England Co-operative Society.
Coffee Shop Manager in Warwick employer: Heart of England Cooperative Society
Contact Detail:
Heart of England Cooperative Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Manager in Warwick
✨Tip Number 1
Get to know the company culture before your interview. Check out Bewiched Coffee's social media and website to understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or developed a team. Be ready to share how you’ve handled challenges in fast-paced environments, as this will resonate well with the hiring team.
✨Tip Number 3
Show off your customer service skills during the interview. Share anecdotes about how you've gone above and beyond for customers in the past. This will highlight your commitment to delivering outstanding experiences, which is key for a Coffee Shop Manager.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful queries about the new store opening and team dynamics. This shows your enthusiasm and helps you gauge if Bewiched Coffee is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Coffee Shop Manager in Warwick
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you've developed your skills. We want to see that you’re not just looking for a job, but that you genuinely care about coffee and customer service.
Highlight Your Leadership Skills: As a Coffee Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated others or successfully managed a team. We’re looking for someone who can inspire and develop their crew!
Be Specific About Your Experience: Don’t just list your previous jobs; tell us what you did in those roles that relates to this position. Whether it’s managing stock or ensuring high standards of customer service, we want to know how your past experiences will help you excel at Bewiched.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team right from the start!
How to prepare for a job interview at Heart of England Cooperative Society
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, coffee origins, and what makes a great cup of coffee. This shows your passion for the product and can set you apart from other candidates.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, handled conflicts, or celebrated successes. This will demonstrate your capability to inspire and develop a team at Bewiched.
✨Customer Service Excellence
Be ready to share specific instances where you delivered outstanding customer service. Highlight how you went above and beyond to create memorable experiences for customers, as this aligns perfectly with Bewiched's values.
✨Understand the Brand
Familiarise yourself with Bewiched Coffee's mission, values, and the 'Big 5' customer service principles. Showing that you understand and resonate with their culture will help you connect with the interviewers and demonstrate your commitment to the role.