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For Companies At a Glance
- Tasks: Lead a team, support store operations, and motivate colleagues.
- Company: Join Heart of England Cooperative Society, a community-focused convenience retailer.
- Benefits: Enjoy competitive pay, staff discounts, holiday entitlement, and a pension plan.
- Why this job: Be part of a supportive family culture that values wellbeing and community impact.
- Qualifications: Previous leadership experience and a passion for retail are essential.
- Other info: This is a permanent part-time role, offering 20 hours per week.
We are looking for a Team Leader to join our growing team in our Stoney Stanton Store on a permanent part-time contract for 20 hours per week.
About You
As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society's Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities.
Life at The Society
- Great Place to Work: At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.
- First for Customers: We are recognised as the 'go to' convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.
- At the Heart of the Community: Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.
Rewards & Benefits: At the Society, we offer a competitive salary of £12.39 per hour, which rises to £13 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless!
Contact Detail:
Heart Of England Cooperative Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Leicester
✨Tip Number 1
Familiarise yourself with the Heart of England Cooperative Society's values and community initiatives. Understanding their commitment to local engagement will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Prepare examples from your past leadership experiences that showcase your ability to motivate a team and deliver exceptional customer service. Be ready to discuss how you can apply these skills in a convenience retail environment.
✨Tip Number 3
Network with current or former employees of the Society if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you meet with the hiring team.
✨Tip Number 4
Showcase your passion for community involvement. Since the role emphasises supporting local groups and projects, be prepared to discuss any relevant volunteer work or community initiatives you've been part of, highlighting your commitment to making a difference.
We think you need these skills to ace Team Leader in Leicester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Leader position. Tailor your application to highlight your relevant experience in leadership and customer service.
Craft a Compelling CV: Ensure your CV showcases your leadership skills and experience in retail. Use specific examples that demonstrate how you've motivated teams and improved customer service in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for convenience retail and your commitment to community engagement. Mention how your values align with those of the Heart of England Cooperative Society and why you would be a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heart Of England Cooperative Society
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully motivated a team or resolved conflicts. This will show that you can step up and take responsibility.
✨Understand the Company Values
Familiarise yourself with the Heart of England Cooperative Society's values and community focus. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of outstanding customer service.
✨Prepare for Customer Service Scenarios
Since customer satisfaction is at the heart of this role, think about how you would handle various customer service situations. Be prepared to share specific examples of how you've provided exceptional service in the past.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or community projects they are involved in. This demonstrates your enthusiasm and commitment.
