At a Glance
- Tasks: Lead and develop a team while driving performance in a vibrant food store.
- Company: Heart of England Co-operative Society, a community-focused organisation.
- Benefits: Competitive pay, 30 days holiday, discounts, and health support.
- Other info: Clear pathway to progress into Store Management with ongoing support.
- Why this job: Step into leadership and shape your career with real impact in your community.
- Qualifications: Retail experience and a passion for motivating others.
The predicted salary is between 27600 - 27600 £ per year.
We're looking for a Team Leader to join our Harbury Food Store (12 hours per week). This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.
What You'll Be Doing
- Lead, coach and develop your team to deliver strong performance
- Take ownership of shifts, including opening and closing the store
- Drive excellent customer service and make us the go-to store in the community
- Support recruitment, training and onboarding of new colleagues
- Manage performance, attendance and team engagement
- Control key commercial areas including waste, stock and labour
- Maintain high standards across availability, merchandising and compliance
This is a hands-on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success.
About You
- Experience in retail or a fast-paced customer environment
- Previous supervisory or leadership experience (or ready to step up)
- Commercial awareness and confidence working towards targets
- A natural motivator who can get the best out of people
- Organised, resilient and comfortable taking ownership
Your Career with Us
We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.
Pay & Benefits
- £13.35 per hour
- 30 days holiday (incl. bank holidays), rising with service
- Pension with 3.3% employer contribution
- Life assurance (2x salary)
- 10% colleague discount, double discount every pay weekend
- 15% discount at Fabb Furniture
- Access to My Staff Shop and wide retail discounts
- Wagestream - flexible access to your pay
- 24/7 GP access, counselling & support services
- Grocery Aid & Co-op Credit Union support
- Wellbeing app & mental health support
- Enhanced maternity pay
- Enhanced redundancy pay
- Bereavement and terminal illness support
- Refer a Friend scheme
- Long Service Awards
Why Join Us?
At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.
Team Leader employer: Heart of England Cooperative Society
Contact Detail:
Heart of England Cooperative Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. We want to hear how you can lead from the front, so be ready to share those experiences in a way that highlights your skills and fits the Team Leader role.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you have questions about the role or the team, drop an email or message. It shows initiative and gives you a chance to make a good impression before you even step into the interview room.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining us and taking on the Team Leader role at Harbury Food Store.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership or supervisory experience. We want to see how you've motivated teams and driven performance in the past!
Be Specific About Your Experience: Use concrete examples from your retail or customer service background to demonstrate your commercial awareness and ability to meet targets. This helps us understand how you can contribute to our store's success.
Tailor Your Application: Make sure your application reflects the job description. Use similar language and focus on the key responsibilities mentioned, like team development and customer service excellence. It shows us you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Heart of England Cooperative Society
✨Know Your Store Inside Out
Before the interview, make sure you familiarise yourself with the Harbury Food Store. Understand its layout, product offerings, and any recent changes or promotions. This will show your genuine interest in the role and help you discuss how you can contribute to the store's success.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or taken charge of a project. Highlight how you motivated others, resolved conflicts, or improved performance. This will demonstrate that you're ready to step up and take ownership as a Team Leader.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Think of specific instances where you went above and beyond for customers. This aligns perfectly with the company's goal of being the go-to store in the community.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.